hmm what i tought is that u have some kind of like what all it has. with proper deco and stuff...neat and tidy, clean and stuff. in the shelves put like empty boxes of hardware(proc, gccard, etc excluding mouses and other minor pc stuff) so that shy customers like me can refer to and pricing and like when they need it the shop assistants can go inside take or sth. and also some branded items lyk sony and stuff would have their on booth, nice cashier, and DIY Pc booth similar to the ones in czone lowyat. With charirs, sweets (lol) and stuff. Make sure everything is in proper order. and for hardcore pc ppl can also have one section, sth like prancing hhorse said. well if u have a nice shop, ill drop by there anyttime..its nearrer and less packed.....well at lowyat im forced to smell smoke and my shirt stinkS!!