Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed
153 Pages « < 115 116 117 118 119 > » Bottom

Outline · [ Standard ] · Linear+

 DiGi Fans Club & Enquiries V7, Always the smarter choice

views
     
SweetPuff
post Jul 5 2010, 05:52 PM

Look at all my stars!!
*******
Senior Member
2,021 posts

Joined: Jan 2003


By 25 August, if I remember correctly.
twL
post Jul 5 2010, 06:04 PM

Photographer
******
Senior Member
1,146 posts

Joined: Jun 2008
From: Damansara


QUOTE(SweetPuff @ Jul 5 2010, 05:52 PM)
By 25 August, if I remember correctly.
*
so long?
i thought is start from 1 July. smile.gif
PrinceCaspien
post Jul 5 2010, 08:01 PM

Unique
******
Senior Member
1,717 posts

Joined: May 2008


QUOTE(finzo @ Jul 5 2010, 02:49 PM)
hmm convert her into my supplementary? not sure whether i can do that.. she's using bill now. not sure whether she's the main or the supplementary. :|
*
ask her loh, even if you make her under your supplementary, you can opt for separate bill and her bill deliver to her address, digi very flexible.

QUOTE(mafeya @ Jul 5 2010, 02:50 PM)
Can I ask something about the SMART Plan. Its 68/month for unlimited internet + BiS.

http://www.digi.com.my/internet/smartplan/smartplan.html

On the right it says if use until RM199, 25% off. If RM200 or more, 100% off.

Meaning if I didn't use untill RM200 still have to pay for internet usage?
*
yes, pay only rm51 for internet if above rm100/below rm200 of total bill.
yogurt7
post Jul 5 2010, 08:47 PM

Why So Serious
******
Senior Member
1,042 posts

Joined: Feb 2006
From: pasir berdengung


guys, need your advise...i'm thinking to switch to Digi, currently using Celcom Exec 50...the thing is, my usage per month is only RM40++ for call and SMS...however my bill per month is nearly RM200, due to high usage of 3G...i travel a lot, thus I use lots of 3G for facebook, get some information from internet and surf my daily website i always visit...

my question is, can I transfer to DIGI (MNP) to subscribe for Digi 30 + unlimited internet RM58 (or is it RM68)? or can you recommended any plan suitable for me?

p/s: my call is very low per month, i only call my parent, my sibling and some of my friends, otherwise i use SMS only...
mengsuan
post Jul 5 2010, 08:56 PM

9W2NNS
Group Icon
Staff
10,459 posts

Joined: Sep 2005
From: Puchong

QUOTE(SweetPuff @ Jul 5 2010, 11:11 AM)
What phone you're using again? Got some stuff running in the background like weather updates or a-gps downloads?
HTC Touch Diamond. Nothing running in background. Every possible settings turned off. If anything were to update, probably it won't be just 10kB (since it's 10c only).
grunge
post Jul 5 2010, 09:15 PM

Casual
***
Junior Member
356 posts

Joined: Jan 2003
QUOTE(SweetPuff @ Jul 5 2010, 11:11 AM)

Using iPhone without an unlimited data package is pretty risky, bro. I'm sure there's some sort of settings on the phone to disable data, I'm pretty sure that there's an App for it. Just need to be careful when you are roaming.
Ya thanks, the OCS rep thought me how to disable it already. But the only way is the hard way of updating the iphone to OS4. File to download itself is already 300mb. Thats why its not just an update with a click of a button which i can easily do.

Sweetpuff, please ignore whos wrong or right here la. Be it me or DiGi. No need to debate. I have to borrow loanshark to pay my bills because of the unfair EDGE/GPRS charges this month. Can you please help me?

On the first post:

10 Reasons Why You Should Choose DiGi:

5. You will never have hidden fees: With DiGi, you never have to worry about hidden fees, deposits or advanced payments. We don't have any.
8. You will always be in control of what you spend: Enjoy full control at all times. Pick your own preferred bill statement date, get immediate usage updates through e-Billing, enjoy free automatic credit alerts, generous grace periods, stay active with automatic bill payments & prepaid reloads, and lots more.
10. We will make it easier for you every day: It's our mission to keep things simple. The simpler the process, the easier it is for you to enjoy our services. Enjoy instant activation of services, automatic international roaming and much more.

Well by automatically activating EDGE/GPRS on my phone without me knowing and continually charging me on EDGE/GPRS, thats a contradiction of statement 5, 8 and 10 already.
ViRaViRa
post Jul 5 2010, 09:55 PM

Think GOOD. Live WELL. Be HAPPY.
*******
Senior Member
4,625 posts

Joined: Dec 2005



QUOTE(grunge @ Jul 5 2010, 09:15 PM)
Ya thanks, the OCS rep thought me how to disable it already. But the only way is the hard way of updating the iphone to OS4. File to download itself is already 300mb. Thats why its not just an update with a click of a button which i can easily do.

Sweetpuff, please ignore whos wrong or right here la. Be it me or DiGi. No need to debate. I have to borrow loanshark to pay my bills because of the unfair EDGE/GPRS charges this month. Can you please help me?

On the first post:

10 Reasons Why You Should Choose DiGi:

  5. You will never have hidden fees: With DiGi, you never have to worry about hidden fees, deposits or advanced payments. We don't have any.
  8. You will always be in control of what you spend: Enjoy full control at all times. Pick your own preferred bill statement date, get immediate usage updates through e-Billing, enjoy free automatic credit alerts, generous grace periods, stay active with automatic bill payments & prepaid reloads, and lots more.
  10. We will make it easier for you every day: It's our mission to keep things simple. The simpler the process, the easier it is for you to enjoy our services. Enjoy instant activation of services, automatic international roaming and much more.

Well by automatically activating EDGE/GPRS on my phone without me knowing and continually charging me on EDGE/GPRS, thats a contradiction of statement 5, 8 and 10 already.
*
Cool, just noticed something......I thought that postpaid users cannot choose their own bill statement date? It is assigned by the system, no?

SweetPuff, care to explain? I wish I could change my statement date too if possible
SweetPuff
post Jul 5 2010, 09:56 PM

Look at all my stars!!
*******
Senior Member
2,021 posts

Joined: Jan 2003


@grunge
Please PM me your name and mobile number and the amount you were billed. No promises, but I'll highlight your case to the bosses. But in all honesty, if it's a phone setting issue, there's very little you can do about it.

If you have to borrow from loanshark to pay your phone bills, you might wanna have a re-look at the management of your expenses. And really, never ever consider loanshark. Nothing good will come out of it. Coz it will cause your loved ones will suffer.
TSfruitie
post Jul 5 2010, 10:01 PM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(ViRaViRa @ Jul 5 2010, 09:55 PM)
Cool, just noticed something......I thought that postpaid users cannot choose their own bill statement date? It is assigned by the system, no?

SweetPuff, care to explain? I wish I could change my statement date too if possible
*
Can choose, there are three different billing dates. I chose mine to every month's 8th. smile.gif
ViRaViRa
post Jul 5 2010, 10:07 PM

Think GOOD. Live WELL. Be HAPPY.
*******
Senior Member
4,625 posts

Joined: Dec 2005



QUOTE(grunge @ Jul 4 2010, 10:20 PM)
If there are thousand of iphone user asking for this that means its legit. Its a real problem face by users. And no they won't 'tutup kedai' because after all we are only asking to take off the EDGE/GPRS charges that we did not intend to use.

May I know whats your position in DiGi?

Why DiGi did not inform us about it? If I didn't find out myself, they would have keep charging me until I 'tutup kedai'. How is that fair for a customer? The same customer that put money in your boss pocket that pays your salary to feed your baby?

I know you work for your company and if they say no means you can't do anything about it. But I guess that is fine because its not you that was being charged unfairly. However can you please give me some valid reasons as of why I can't get a refund back?

'Tutup kedai' and 'No way' doesn't sound like a reason.

I might not know a certain things or how your company work. So if you can enlighten me maybe I will drop this and won't ask for a refund.

And please. Company policy is not a valid reason. I don't work for DiGi. I'm the customer. Remember.
*
It is definitely a real problem, no doubt. It is not only happening to DiGi. It happens to Maxis, Celcom, Singtel, Starhub, Vodafone, Verizon, AT&T........for all telco. As long you do not have an internet plan, then gone case. My friend switched from Maxis to DiGi, complaining that Maxis charge him for internet (he is also using an iphone btw). After changed, he said DiGi also cheat like Maxis. I told him, "if both are charging you & you blame both being a cheat, aren't you cheating yourself? You know the problem is because of your phone & instead of fixing it, you blame others" Well, it doesn't help. He was as usual, still blaming & finally he said want to switch to Celcom. Up to him. Who cares?

FYI, I am no longer working in DiGi.

Up to you. I don't gain anything by "debating" as what you have said. I was just telling you what is true. That all. Cheers smile.gif
PrinceCaspien
post Jul 5 2010, 10:07 PM

Unique
******
Senior Member
1,717 posts

Joined: May 2008


QUOTE(yogurt7 @ Jul 5 2010, 08:47 PM)
guys, need your advise...i'm thinking to switch to Digi, currently using Celcom Exec 50...the thing is, my usage per month is only RM40++ for call and SMS...however my bill per month is nearly RM200, due to high usage of 3G...i travel a lot, thus I use lots of 3G for facebook, get some information from internet and surf my daily website i always visit...

my question is, can I transfer to DIGI (MNP) to subscribe for Digi 30 + unlimited internet RM58 (or is it RM68)? or can you recommended any plan suitable for me?

p/s: my call is very low per month, i only call my parent, my sibling and some of my friends, otherwise i use SMS only...
*
same like my case too, was on DG50+internet unlimited RM58 buy my call/sms per month was around RM45.

Your better option will be signing up for DG Smart Plan RM68 cause cheaper call charges than DG30 and DG smartplan no commitment on call/sms/mms.

Example bill :

Senario of RM45 of call charges

DG30+IURM58

RM45.00=225minutes

so your bill would be RM103 excluding taxes

DG Smartplan RM68

225minutes of call(RM33.75)+RM68=RM101.75(entitle to 25% on RM68)

Final bill after discount = RM84.75

This post has been edited by PrinceCaspien: Jul 5 2010, 10:09 PM
grunge
post Jul 5 2010, 10:59 PM

Casual
***
Junior Member
356 posts

Joined: Jan 2003
QUOTE(ViRaViRa @ Jul 5 2010, 10:07 PM)
It is definitely a real problem, no doubt. It is not only happening to DiGi. It happens to Maxis, Celcom, Singtel, Starhub, Vodafone, Verizon, AT&T........for all telco. As long you do not have an internet plan, then gone case. My friend switched from Maxis to DiGi, complaining that Maxis charge him for internet (he is also using an iphone btw). After changed, he said DiGi also cheat like Maxis. I told him, "if both are charging you & you blame both being a cheat, aren't you cheating yourself? You know the problem is because of your phone & instead of fixing it, you blame others" Well, it doesn't help. He was as usual, still blaming & finally he said want to switch to Celcom. Up to him. Who cares?

FYI, I am no longer working in DiGi.

Up to you. I don't gain anything by "debating" as what you have said. I was just telling you what is true. That all. Cheers smile.gif
*
Say you bought a house in KL. Few days later there are thieves and your golden eggs got stolen. You decided to move house to SG. Also, there are thieves there and your golden chicken got stolen this time. That is exactly whats happening to your friend and what you think the should be happening.

If someone stole your golden eggs the first time, you report police, hire detectives, look around, find and try to get your eggs back. Then, only think about moving house. I'm at the stage that I'm trying to find the golden eggs back.

That's the difference.

And no. Not only I'm responsible. I do not, I repeat, I do not know the problem is because of my phone. Thus, I was charged EDGE/GPRS for 7 days. Because the thieves are hiding in my house for 7 days before I realized. True, iPhone opened the door for the thieves. And the thieves are wearing the fat yellow costume.

But cool thanks for your input. Appreciate your time explaining.

This post has been edited by grunge: Jul 5 2010, 10:59 PM
TSfruitie
post Jul 5 2010, 11:32 PM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

@grunge:

I'm curious which DiGi plan are you using at the moment? How much are the charges for EDGE/GPRS?

Sorry for my ignorance should you have mentioned these in your previous posts.

Erm... I thought data has a max charges whereby once it hits the max figure, users will not be charged anymore? SweetPuff, appreciate your input on this.

I just got a new Nokia E series phone from company and I wasn't familiar with the functions, I wanted to surf 0.Facebook but every time it opened up Nokia's main page and I got charged a few times. Checked through *128*1*1# and noticed a spike in my unbilled items after I surfed the Internet... I quickly rectified everything myself and found the root of problem, now no more issue for me.

And yes, once I slot in my SIM to this new phone, an SMS from DiGi came in to ask me to update my GPRS and MMS settings. I did as told. Though I got charged and I wasn't aware earlier, still I put the blame on my side. Reason being, I was being ignorant.

This post has been edited by fruitie: Jul 5 2010, 11:34 PM
speedtobeat
post Jul 6 2010, 01:10 AM

Getting Started
**
Junior Member
146 posts

Joined: Feb 2008


Hi,

Looking to get Google Nexus One, i was interested in that since it came out. My phone got stolen and im a student, i waste alot of time waiting for the bus and others. I really wanna get a phone like this, where i can online and use ebook apps, besides the nice touchscreen and all.... nexus one is basically my personal favorite.

Now, do you think it's worth getting anot, cos i have to use my dad's r fren's credit card and deduct payment from my monthly allowance, since i'm still a student, and my loan is just sufficient for my studies. Is this phone worth the price?
grunge
post Jul 6 2010, 06:14 AM

Casual
***
Junior Member
356 posts

Joined: Jan 2003
QUOTE(fruitie @ Jul 5 2010, 11:32 PM)
And yes, once I slot in my SIM to this new phone, an SMS from DiGi came in to ask me to update my GPRS and MMS settings. I did as told. Though I got charged and I wasn't aware earlier, still I put the blame on my side. Reason being, I was being ignorant.
*
Don't be so 1 sided la.

Didn't know = Ignorant.

Either DiGi treating you real good or you are forced to say that.

How also must say DiGi is good.

Thus, I think really pointless talking to you.

This post has been edited by grunge: Jul 6 2010, 06:16 AM
TSfruitie
post Jul 6 2010, 08:06 AM

Rise and Shine
Group Icon
Staff
72,772 posts

Joined: Sep 2005
From: KUL

QUOTE(grunge @ Jul 6 2010, 06:14 AM)
Don't be so 1 sided la.

Didn't know = Ignorant.

Either DiGi treating you real good or you are forced to say that.

How also must say DiGi is good.

Thus, I think really pointless talking to you.
*
Stop being an accuser. Why must I be one sided? Isn't you as well? You are one sided too, just that you are backing yourself so badly. Poor boy.
If you wanna look at my previous bills where I was charged with GPRS, I can show to you.
Did I go around babbling around like you? It was my plain stupidity that caused all these craps.
I'm not working for DiGi, for fool sake.
And yeah, nobody can talk to you. You know why? Because you have your assumption all the time and can't accept other people's points. You think you are superior? No. Remember this. I'm not going to reply to people like you anymore, it just degrades my EQ.
PrinceCaspien
post Jul 6 2010, 10:08 AM

Unique
******
Senior Member
1,717 posts

Joined: May 2008


QUOTE(speedtobeat @ Jul 6 2010, 01:10 AM)
Hi,

Looking to get Google Nexus One, i was interested in that since it came out. My phone got stolen and im a student, i waste alot of time waiting for the bus and others. I really wanna get a phone like this, where i can online and use ebook apps, besides the nice touchscreen and all.... nexus one is basically my personal favorite.

Now, do you think it's worth getting anot, cos i have to use my dad's r fren's credit card and deduct payment from my monthly allowance, since i'm still a student, and my loan is just sufficient for my studies. Is this phone worth the price?
*
since your are still a student, why want to waste money on expensive phone, later get stolen again the you'll get more poorer, there are a lot cheaper phones out there that can still do the same like 5800....

it's your choice after all right, use 5800-malulah but use nexus-proud....hehe....smile.gif

cheers
twL
post Jul 6 2010, 10:16 AM

Photographer
******
Senior Member
1,146 posts

Joined: Jun 2008
From: Damansara


the pricing details of Digi MiFi not suppose to be announce by today?
SweetPuff
post Jul 6 2010, 04:01 PM

Look at all my stars!!
*******
Senior Member
2,021 posts

Joined: Jan 2003


QUOTE(PrinceCaspien @ Jul 6 2010, 10:08 AM)
since your are still a student, why want to waste money on expensive phone, later get stolen again the you'll get more poorer, there are a lot cheaper phones out there that can still do the same like 5800....

it's your choice after all right, use 5800-malulah but use nexus-proud....hehe....smile.gif

cheers
*
I think it's really important to live within your means as a student. You can always make up for it during your working years. Even then, have to pandai-pandai know your limits lah. Heard too many horror stories from friends working in the banking sector about young people getting declared bankrupt.

Getting an expensive phone, is a monetary commitment.


Added on July 6, 2010, 4:02 pm
QUOTE(twL @ Jul 6 2010, 10:16 AM)
the pricing details of Digi MiFi not suppose to be announce by today?
*
Today is a long way to go bro tongue.gif


Added on July 6, 2010, 4:04 pm
QUOTE(ViRaViRa @ Jul 5 2010, 09:55 PM)
Cool, just noticed something......I thought that postpaid users cannot choose their own bill statement date? It is assigned by the system, no?

SweetPuff, care to explain? I wish I could change my statement date too if possible
*
Good catch. You can't choose anymore! I've got that rectified already tongue.gif


Added on July 6, 2010, 4:12 pm
QUOTE(fruitie @ Jul 5 2010, 11:32 PM)
@grunge:

Erm... I thought data has a max charges whereby once it hits the max figure, users will not be charged anymore? SweetPuff, appreciate your input on this.

*
If you're on some digi data plan, there will be a cap, so at least you're protected from unforeseen data charges. Not sure what plan Grunge is on. I'll get customer service to revert.

@grunge
I wouldn't call Fruitie a big digi fan. Just see her rants in DiGi Campus and you'll understand. tongue.gif But I think she does give a fair opinion on DiGi services.

I mean, I myself would not call our products and services being perfect or pretend that they are.

This post has been edited by SweetPuff: Jul 6 2010, 04:12 PM
nanakopy87
post Jul 6 2010, 04:18 PM

You were...
******
Senior Member
1,835 posts

Joined: Sep 2006


QUOTE(grunge @ Jul 6 2010, 06:14 AM)
Don't be so 1 sided la.

Didn't know = Ignorant.

Either DiGi treating you real good or you are forced to say that.

How also must say DiGi is good.

Thus, I think really pointless talking to you.
*
i think you have to understand that,not only DIGI does this to iphone users.MAXIS did the same thing also.the point is,its not they purposely charge you.its the iphone auto update updates your software by itself.i would say that its IPHONE's fault since the old OS version does not allow people to disable the auto update function.DIGI is not the iphone company.you can't expect them to fix this problem since they couldn't stop the iphone software updater to update its software.

153 Pages « < 115 116 117 118 119 > » Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0184sec    0.39    6 queries    GZIP Disabled
Time is now: 29th November 2025 - 11:56 PM