You shouldn't use Posekpress to send valuable things coz they tend to get missing all the times( altho I haven't got one so far) If you were to send the item via PosEkpress, always mentioned on ur thread that buyer will bear the risk if the item went missing, otherwise, use PosLaju instead, bcoz PosLaju they will hv to hand the item to the buyer personally so the chances of getting lost is smaller and you can claim the lost if anything happen to the parcel.