QUOTE(StrawberryGirL @ Jun 3 2010, 09:01 PM)
so far, i dont have this kind of situation happen. they reply me quite fast also via email and live chat. although they are not as detail as viadress but so far so good .
i think you're luckly or they do have some good amount of customers now, no need to take care of new customer..sigh..
1st time using, bad experience, not so-recommended to these guys. and moreover they dont control facility in US warehouse. they told me from livechat, they dont have any phone no to be called (so that i can ask to speed up personally) and told me like yesterday they'll need 1 days to update. and when i ask today, they told me need more time, like 2-3 days to update my admin panel. for god's sake, its only 8 item i sent to them

QUOTE(solsekuin44 @ Jun 3 2010, 09:01 PM)
Yeah? Then it leaves us with Viadress now

So far, Viadress is the most responsive.
They do send me updates from time to time. They do reply my queries in 24-48 hrs.
will try on via address soon. do they need any verification before sending out item?