I bought some stuff with them before. Quick postage but lousy customer service. It was as if I owe them some money. Terrible experience. I will never buy from them anymore.

However, they are reliable.

My case was that I emailed them regarding my payment and then, the person in charge called and scolded me, and warned me not to email them after paying because they have this so-called system that will work automatically. I was a bit shocked with the call but my item arrived 2 days later. I do also recommend Shashinki over Yamiya. Close price various but much better customer service.