It's true, I call already this morning, there was problem with active10,youth club and some other package I cant remember
It happened since yesterday night, I was charged 11cents per msg, it was supposed to be 1cent for me. Apparently there was also people who was charged 22cents, so different people got charge differently. The guy who took my call said it's going to take about 24 hours to settle this.

It's confirmed, last night I got 3 cents left. So today try to msg my gf cannot, so I topup RM10, then I noticed that my credit was deduct 11 cents per sms, after 2 times it's confirmed I called the hotline to check whether there was any changes with active10 package so the guy told me about the problem.

Just now something else happens that pisses me off, my gf just bought the super saver package but it still used your balance credit. e.g your total kredit RM3, bought the RM2 super saver. Balance RM 1, when you called someone the remaining RM 1 is being deducted instead of using the package you bought . I didnt bother la asking about refund coz I only kena 22cents, now my gf kena RM 2, and then still use her balance credit is totally not acceptable la.

Hah, then you can imagine how my gf felt, she got RM3 credit, bought the RM 2 super saver for 20 minutes, talk for a short bit then suddenly disconnected, try to call back then the was notified dont have enough credit, her RM 1 balance gone , even the super saver package is faulty today