What kind of supporting documents?

Dear Midfields 1 residents,

For your information, I've received reply from the Honorable Secretary General of HBA regarding my complaint over Midfield 2's telephony situation.

Thanks cfa28 for helping out.

The content of the reply is as follows:

-----------------REPLY FROM HBA ------------------------

YBrs Kang Ban Aik,
Timbalan Ketua Pengarah (Operasi)
Jabatan Perumahan Negara

YBhg Dato Jana Santhiran
Pengarah, Bahagian Penguatkuasa, JPN

This is one of the complaints that HBA has received in regards to the issue that I highlighted at Mesy Pindaan HDA, HDReg early this week, chaired by YBhg Dato Azlan.

Would appreciate if you could inform the complainant and ourselves, your proposed course of action. Thanking you in anticipation.

Regards,
Chang Kim Loong AMN
Hon. Sec-Gen
National House Buyers Association (HBA)
No. 31, Level 3, Jalan Barat, Off Jalan Imbi, 55100, Kuala Lumpur

Anyone know about the Unifi status after we have submitted the registration form survey?

Thanks cfa28.
The letter only for MF2 right, anyone has send one pertaining to MF, so that we could replicated it?

Guys, any issue with the Midfields 2 construction? I've observed few weeks and found out they are doing the construction from 7am until 9pm ++.  This is unbearable, anyway we can escalate this issue? Raised the complaint to DBKL before and i don't see any improvement.

Thanks.

guys,

i am sure you guys saw (or will see) a new notice posted on the glass door of your block regarding the new gates at guard house 2, due to recent security issue.

coincidently, my neighbour told me that 2 sundays ago, 2 dark skinned guys, aged about 30+ were at my door looking suspiciously and studying my door locks.  i was not at home at that time. quick thinking neighbour confronted them and said he'll call the security to check, and they left. later at the lobby he saw there was a 3rd guy together with them.

security is now a MAJOR concern in midfields.

i urge owners or tenants reading this post, to send an email to midfields@yes.my , urgent attention to JMB to organize a resident dialogue/meeting on a regular basis (minimum once every quarter) to discuss issues happening with our condo.

right now i guess we are all in the dark on what the JMB is doing (or doing anything at all) to deal with issues like security, unifi, landscaping, etc. in my previous condo the JMB have it every month, and it is very beneficial as the meeting minutes are all noted down and posted at the bulletin board as a way to update residents on the progress or any outstanding issues.

for the benefit of all, please send an email asap.

thank you

yes, i did notify one of the JMB members on my case.

as for unifi, i did contact nebosuke, and passed his contacts to the JMB. however, i was told that JMB was subdivided into areas of concern, for example security issues are handled by person A, facility issues by person B, etc. I checked with nebosuke, no one from JMB contacted him yet.

my point is, rather than he says she says i heard this i heard that and multiple emails to the management asking the same thing over and over again, why not a resident dialogue? it is not something new and has been practiced in other condo as well.

futhermore, not all residents read this thread for updates.

Update regarding telephony issue,

HBA has forwarded me a letter which addressed to YTL by JPN regarding the telephony issue. Unfortunately, the letter only addressed Midfield 1.

However, the good news is that the letter listed two complainers one is a Midfield 1 purchaser, the other one was actually a Midfield 2 purchaser.

I am trying to clarify the matter with the JPN officer, unfortunately I can't reach over the telephone at the moment, hence I've written him an email as follow.

Here I also attach the letter from JPN to YTL

--------- Email to JPN ----------

Dear Sir,

I was recently forwarded the email which contained the letter by JPN KPKT (ref no: (2) KPKT/08/824/2951-9/WP/14/10) dated on 12 June 2014 addressed to YTL regarding the issue of telephony of Midfield 1.

Hence, I am writing you to inform that the issue are not only affecting Midfield 1 alone but also the up and coming Midfield 2 as well.

Referring to the letter attached by JPN, the list of complainers contained both Midfield 1 (NAME) and Midfield 2 (NAME) purchasers. Besides the two complainers as mentioned, there are a total of 16 more listed owners for Midfield 2 who are not satisfy of the issues surrounding the telephony provision for Midfield 2. Therefore I hope that the possible up and coming discussion between JPN and YTL could Midfield 2 as part of the issue.

Here, I also include the correspondence that had thus far happened between YTL and us and also a list of 17 concerned purchasers of Midfield 2 and one concerned purchaser of Midfield 1 as I am aware of :

LIST IS NOT PROVIDED ON THIS PUBLIC SPACE.

Hi Jon,

I've been staying in MF for the past 1 year in Block A. I guess the rest of the ppl have replied to most of your question but I'll give my response to the first 2:

1) I understand that there is a petition to install telephony and Unifi broadband services. The petition requires 400 signatures if I am not mistaken. What is the status of this petition?
- Updates from the management is that there has been positive developments with TM to get Unifi installed via fiber infrastructure. It has been a long challenging "battle" to go this far but rest assured that the management together with the JMB committee is working closely with TM to get this implemented. I was told that some residents were rather uncooperative in completing the petition forms as a mark of interest (even though they were interested to get Unifi) and this has hampered us in getting the required numbers. Basically the more ppl we have filling up this forms, we will be in a better position to get Unifi with a lower cost from condo maintenance fund. So its a win-win situation for all. So if you happen to buy a unit here, do us a favour and complete the forms as well. 

2) For those of you who are using YES, what is the cost and have you experienced any problems with YES?
- I'm using YES postpaid plan S109. comes with 21GB quota (6.5 peak, 14.5 off peak). Signal has been stable and fast as there is a booster at every floor. I generally get 4-5 bar signal on my YES Zoom device. There was only once that the wimax service was down after a heavy thunderstorm. A call to yescare support got it rectified the next day.

Hope to have you as part of the Midfields family soon! 

we might be fighting a losing war here regarding this matter. YES is under YTL Communications which is a telecommunication company. The telephony service is using the zoom device which you can plug in with a normal phone, 018 will be the number.

From Yes website:

1. Can I use Zoom to make voice calls?
Yes. You can plug in any ordinary analogue phone (e.g. your home telephone) to the RJ-11 port of Zoom. To make voice call, just pick up the phone and start dialing. Your telephone number will be the 018 number that comes with your Yes ID.

2. Can I connect a normal analog phone to my Zoom and start making calls?
Yes. To make a call, just dial the number including the prefix (e.g. 03, 012, 016, 019, etc).

with this they can counter saying that they did provide the service, its just the people are not using it. As for the competition act, wireless is their competition (you dont want to use YES, you got Umobile maxis digi, etc etc).

But i'm keeping my hopes high on the telekom solution. since fiber is the backbone of YES.

Err.. my basic understanding is that if Unifi is installed via fibre optics cables, it comes with Internet, phone (voice) and IPTV as a package. Correct me if I'm wrong.

The complains lodged by Nebosuke is for MF2, which currently under construction, has a chance of getting things rectified if action is taken by the Ministry and YTL listens.

I doubt YTL will do anything for current MF residents now and the best solution to get the infrastructure retrofitted is to approach TM directly and hope the cost is reasonable.

this is good news for us. finally i can ditch the maxisYES crap.

No news to be honest. The two complainers registered on JPN's system didn't appeal that the complaint is yet to resolve. My complaint sent to MyCC had fallen into deaf ears

MyCC didn't say it is okay, MyCC just doesn't respond to my queries