Guys fyi anything incl monopolistic practices / unfair practices with telecommunication services / ISP etc will have to be addressed to SKMM and not MyCC.
SKMM stands for suruhan Jaya kommunikasi multimedia malaysia or mcmc in english (Malaysian communications and multimedia commission). www.skmm.gov.my they are based in cyberjaya.

http://www.skmm.gov.my/Images/diagram-aduan.aspx


As i see it ytl did provide services as required and did not stop TM from servicing midfields. It is now up to TM and TMnet whether they want to have enough subscribers to warrant fiberisation of midfields. Note that all is not lost since midfields is not exactly located in the backwaters of KL ... and by virtue that TMnet had received public funding from the govt for their national Broadband services. so far more than RM 2 billion had been provided with an additional 1 billion on the way. You guys will have to persist and continue pushing both TMnet and SKMM. Just make sure it is all in black and white with very specific action dates set for them.