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> P1 User Group - We are VIPs, Bebenang pengguna P1 - Bangan betui! Group

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playerseeker
post Dec 19 2009, 01:04 AM

On my way
****
Senior Member
630 posts

Joined: Jan 2003
my case....i potong last May 09 because i was so disappointed with stimix....and i was really satisfied with p1....but nightmare came when it was in october...line got slow....and always showed "error loading page"...got frustrated...called them and they promised me to call me back but they didn...till november...my line was donw for 2 weeks...with the reason service upgrade or something....so after 2 weeks...i got the line back..with disconnection 10 mins....got so upset..i called and opened at least 3 reports with them.....they said they will escalate to 2nd level but nvr happened....till last week....i was so disappointed..in fact my family are disappointed till we agree to pay the rm299 if give back modem and subscribe digi broadband...to tell u the truth..my brother subscribed maxis broadband already.....but for final time when my brother went to p1 center in queensbay (my location is mainland penang)...tat sales girl got a shock when she knew that we are the 1st batch of the subscribers but still havnt change to new modem them...according to her..my place there they changed from tower A to tower B ..so my old modem is not compatible with the new tower......so i gave it a try.....till now.....it never gets dc anymore.....and the line...is not in complaint area.....then i asked the sales girl why the call center nvr inform me about the new modem..she said sometime from the call center system...they see tat everything is okay..so they ASSUME is okay..

so guys....maybe...one last try or i would say hope that u can give to ur sh*tty wimax is go to the service center and demand to change to new modem...the new modem has internal wireless switch where u can connect directly wirelessly..but i suggest u use external wireless router better

in my heart...if this service still okay...i'll continue...if not....i'll potong them back!!!!!!!!!!in my heart...i'm already a very unsatisfied customer!!!!!!!

they over sell their service....they are greedy......ish!!!

anyway....guys...try it out...i hope everyone will have their internet back as usual...

i understand u guys smile.gif

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