The problem is related to my Shell Citibank CC. I see my rebate has been carried forward for a few months and asked Citibank CS. This is what I got:

"Thank you for your e-mail dated 10/22/09 regarding rebate.

Please be informed that the rebate will only offset Shell transaction
once reach above RM20. Kindly use the card at Shell to allow rebate on
the next statement."

To me, this is an unfair practice coz the rebate is not only come from fuel charges. I use the CC for my grocery purchase as well and then they want me to buy Shell petrol to get the rebate? This is ridiculous!!!

Already ask Citibank to look into this... may be have to use other CC in future...

Nowadays, I can get same rebate with my Amex on fuel & grocery... just that Amex is not as popular as Visa/Master, otherwise Amex will become my primary card to replace this Shell-Citibank CC...

This post has been edited by ks98: Oct 23 2009, 04:50 PM

your monthly income is the main factor... usually, it's about 3X of your monthly income

Usually, i fax a letter to them and mention what is the effective date... and i'll assume my card is cancelled start from the effective date.