Oct 23 2009, 05:52 PM
QUOTE(ks98 @ Oct 23 2009, 04:49 PM)
The problem is related to my Shell Citibank CC. I see my rebate has been carried forward for a few months and asked Citibank CS. This is what I got:
"Thank you for your e-mail dated 10/22/09 regarding rebate.
Please be informed that the rebate will only offset Shell transaction
once reach above RM20. Kindly use the card at Shell to allow rebate on
the next statement."
To me, this is an unfair practice coz the rebate is not only come from fuel charges. I use the CC for my grocery purchase as well and then they want me to buy Shell petrol to get the rebate? This is ridiculous!!!
Already ask Citibank to look into this... may be have to use other CC in future...
Nowadays, I can get same rebate with my Amex on fuel & grocery... just that Amex is not as popular as Visa/Master, otherwise Amex will become my primary card to replace this Shell-Citibank CC...
Bro,"Thank you for your e-mail dated 10/22/09 regarding rebate.
Please be informed that the rebate will only offset Shell transaction
once reach above RM20. Kindly use the card at Shell to allow rebate on
the next statement."
To me, this is an unfair practice coz the rebate is not only come from fuel charges. I use the CC for my grocery purchase as well and then they want me to buy Shell petrol to get the rebate? This is ridiculous!!!
Already ask Citibank to look into this... may be have to use other CC in future...
Nowadays, I can get same rebate with my Amex on fuel & grocery... just that Amex is not as popular as Visa/Master, otherwise Amex will become my primary card to replace this Shell-Citibank CC...
your card is Shell Citibank, i repeat SHELL, so your rebate is from petrol usage loh, if you use more on grocery, just go to citibank and see which CC discount package which suit you and ask the to change it to that, you can't expect Citibank to discount on other transaction other than shell petrol as your card already written Shell. If they allow you to have rebate on other purchase, what's the point they embosed SHell on their card? correct or not bro?
Quote
0.0427sec
0.46
7 queries
GZIP Disabled