Just received my m15x yesterday but found out that my keyboard just won't work with any game! What is wrong with it!

This post has been edited by angelheart: Dec 17 2009, 10:17 AM

The keyboard is working pretty fine outside of gaming. So i don't think is the connector issue. During gaming, only the arrow keys is responding, others not at all. Anybody experience this b4?

Business hours
Monday ~ Friday : 8.30am ~ 7pm
Saturday : 9am ~ 3pm

Home & Home Office
Systems Sales 1800-88-0301

Service & Support
Technical Support 1800-88-1306

http://www1.ap.dell.com/content/topics/seg...en&s=dhs&~ck=pn

I tried 2 games which is NFS:Shift and SF: IV, both working fine with external keyboard but not with laptop's keyboard.. weird isn't in.. lol

This post has been edited by angelheart: Dec 17 2009, 11:21 AM

I have it too, just call 1800-88-1306, get your self prepare for the express service code and service tag located bottom of your alien. You will need it during the call.

I just called Dell, and they are sending technician to fix my keyboard. Hopefully by then would be fixed.

This post has been edited by angelheart: Dec 17 2009, 11:42 AM

I found that my multimedia key (Fast-backward key) is not respond correctly after testing with its diagnostic tool.

The major key failure is with the ENTER key where it does not response during game.

I found out something that, the ENTER key is actually map to numpad's ENTER which is incorrect!!

This post has been edited by angelheart: Dec 17 2009, 03:53 PM

Haha, same like my problem. The enter key is map to numpad enter during game is really weird. I even call up Dell, they sending technician to review my case next week, but i guess the result would be the same.

FYI, the enter key is not working for all games that doesn't support numpad enter. As for NFS : SHIFT apply the new patch, as it would have the mouse support. So you may enter the game, but for game like Street Fighter IV then, have to use external keyboard else you will never able to enter the game menu, until Dell comes up with a solution.

I guess all these only happen on m15x not on m17x as m17x got the number keys.

Yeah, I updated to A02 too.

Touch pad performs much better.
Shut down / power off without any issue (Sometimes the Alien attempts to restart although u press shut down correctly)

But too bad, it does not solve the enter key and numpad issue.

LOL! I even notice the enter key issue outside of gaming. Oh I have problem using it with Adobe Photoshop!!! Damn Alien, a RM1000 net-book is even better! =p

This post has been edited by angelheart: Dec 20 2009, 12:05 PM

Hey guys, if you wan the m15x enter key issue solve, then please call Dell support to escalate this issue to top level.

Dell technician do drop by my place to solve this issue, however the problems remain. At these moment, I'm only able to escalate this issue to 2nd level only.

It is ridiculous that the return key act like a numpad enter. You not only have problem with games but problem with any applications as well.

More complain at http://forum.notebookreview.com/showthread.php?t=436150

This post has been edited by angelheart: Dec 21 2009, 04:03 PM

GUYS! You really need to call DELL regarding on the ENTER key issue. Dell told me is not an known issue yet here in M'sia, so they won't put this at high priority to solve this problem.

Using the latest A03 firmware as discussed in notebookreview.com Fixed the enter key issue and it does not brick at all!

Latest A03 Bios
http://www.4shared.com/file/207617798/930c61f2/A03.html
Mirror
http://cid-fa82b2c95faa449d.skydrive...Public/A03.ISO

Remember to type in the command below if you want to flash your EC
DFLASH EC_W670.100
then press enter
then type in Y



This post has been edited by angelheart: Feb 3 2010, 10:45 AM