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 Alienware Mothership V2, Official Owner's Lounge (V1 overloaded)

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angelheart
post Dec 17 2009, 11:16 AM

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QUOTE(kelvin1989 @ Dec 17 2009, 10:50 AM)
so is this necessary for all new system or just those system with battery problem?.... 3year complete cover include 24 hours service? what is the number for 24 hours service? the dell phone number that i called telling me that the office has closed when i was calling it at 6pm yesterday...
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Business hours
Monday ~ Friday : 8.30am ~ 7pm
Saturday : 9am ~ 3pm

Home & Home Office
Systems Sales 1800-88-0301

Service & Support
Technical Support 1800-88-1306

http://www1.ap.dell.com/content/topics/seg...en&s=dhs&~ck=pn

QUOTE(julchin_09 @ Dec 17 2009, 10:59 AM)
Maybe its dependant on game itself?
what game issit and is it playable with standard keyboard?
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I tried 2 games which is NFS:Shift and SF: IV, both working fine with external keyboard but not with laptop's keyboard.. weird isn't in.. lol

This post has been edited by angelheart: Dec 17 2009, 11:21 AM
kelvin1989
post Dec 17 2009, 11:35 AM

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QUOTE(angelheart @ Dec 17 2009, 11:16 AM)
Business hours
Monday ~ Friday : 8.30am ~ 7pm
Saturday : 9am ~ 3pm

Home & Home Office 
Systems Sales 1800-88-0301

Service & Support 
Technical Support 1800-88-1306

http://www1.ap.dell.com/content/topics/seg...en&s=dhs&~ck=pn
I tried 2 games which is NFS:Shift and SF: IV, both working fine with external keyboard but not with laptop's keyboard.. weird isn't in.. lol
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i mean if my warranty covers 24 hours service, which number to call
angelheart
post Dec 17 2009, 11:41 AM

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QUOTE(kelvin1989 @ Dec 17 2009, 11:35 AM)
i mean if my warranty covers 24 hours service, which number to call
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I have it too, just call 1800-88-1306, get your self prepare for the express service code and service tag located bottom of your alien. You will need it during the call.

I just called Dell, and they are sending technician to fix my keyboard. Hopefully by then would be fixed. brows.gif

This post has been edited by angelheart: Dec 17 2009, 11:42 AM
julchin_09
post Dec 17 2009, 01:00 PM

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for 24hr service call this number instead.

1800-88-5784

My unit is covered under this in the 24x7 Tech Support and weekend/public Holidays too..

I'm gonna upgrade my BIOS.... have to find a cd-r cos I need to burn the ISO file onto it and boot with it.... sigh....
putochip123
post Dec 17 2009, 01:23 PM

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get a CD RW better, u can rewrite and reburn

@angleheart---> what is ur Keyboard problem?

Added on December 17, 2009, 1:26 pm
QUOTE(julchin_09 @ Dec 17 2009, 10:03 AM)
called the guys at DELL.
Turns out nothing wrong with my batt.
According to Dell Tech, I had to take out AC and battery and press power button for 15secs.
This was to discharge the system or something.
Then inserted battery again and power ON and IT WORKS.
Apparently this happens with new systems but not all the time.
So my system working fine now smile.gif

And DELL Does have a 24hr call service.
DELL CARE Premium = 1800 88 5784
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actually no need 15 seconds, 4 seconds is enough, i found out it myself since the 1st time i open this laptop

QUOTE(angelheart @ Dec 17 2009, 10:16 AM)
Just received my m15x yesterday but found out that my keyboard just won't work with any game! What is wrong with it!  sad.gif
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ya mine also having same problem, some more 1 of the key light's wen off, lokl

This post has been edited by putochip123: Dec 17 2009, 01:26 PM
pelvin
post Dec 17 2009, 02:43 PM

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hmmm so many problem for a 6k lappy? haih.. sounds worst then a 2k lappy.. wth

This post has been edited by pelvin: Dec 17 2009, 02:43 PM
angelheart
post Dec 17 2009, 03:16 PM

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QUOTE(putochip123 @ Dec 17 2009, 01:23 PM)
get a CD RW better, u can rewrite  and reburn

@angleheart---> what is ur Keyboard problem?
I found that my multimedia key (Fast-backward key) is not respond correctly after testing with its diagnostic tool.

The major key failure is with the ENTER key where it does not response during game.

I found out something that, the ENTER key is actually map to numpad's ENTER which is incorrect!!

This post has been edited by angelheart: Dec 17 2009, 03:53 PM
julchin_09
post Dec 17 2009, 04:28 PM

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Battery Problem still pending....
I will update BIOS and see if that solves the batt issue.
Earliest DELL Tech can come personally to check and give me a new batt is on Monday cos Tomorrow is a public Holiday....
So am keeping fingers crossed that BIOS version A02 will do wonders...
Am currently happy playing my games using only the AC-Adaptor though.... smile.gif
putochip123
post Dec 17 2009, 06:57 PM

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QUOTE(angelheart @ Dec 17 2009, 03:16 PM)
I found that my multimedia key (Fast-backward key) is not respond correctly after testing with its diagnostic tool.

The major key failure is with the ENTER key where it does not response during game.

I found out something that, the ENTER key is actually map to numpad's ENTER which is incorrect!!
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actually i have same problem with u.... anything reply form Dell? how they solve ur problem?
kelvin1989
post Dec 17 2009, 10:54 PM

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QUOTE(julchin_09 @ Dec 17 2009, 04:28 PM)
Battery Problem still pending....
I will update BIOS and see if that solves the batt issue.
Earliest DELL Tech can come personally to check and give me a new batt is on Monday cos Tomorrow is a public Holiday....
So am keeping fingers crossed that BIOS version A02 will do wonders...
Am currently happy playing my games using only the AC-Adaptor though.... smile.gif
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i thought ur problem has been solved after discharge the system?
kelvin_hata
post Dec 17 2009, 11:27 PM

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QUOTE(putochip123 @ Dec 17 2009, 02:56 AM)
i did a full stress on 1cpu only, "1 CPU only", seems that our Core i7 720QM doesnt full blast to 2.8Ghz, below picture shown....

» Click to show Spoiler - click again to hide... «

After testing(this laptop will throttle when Both GPu and CPU full load(CPU no need full load also will happen)
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i7 smile.gif rclxms.gif
Eugene91
post Dec 17 2009, 11:32 PM

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the current Mobile Core i7 seems to be like a real Failure from Intel..

Thats why the Arrandale COre i7 only has Dual-Cores with 4 Threads I think smile.gif
maxwell
post Dec 18 2009, 12:24 AM

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Waiting for my AW to arrive. Still not even a single sms from dell.. cry.gif cry.gif cry.gif

This post has been edited by maxwell: Dec 18 2009, 12:25 AM
lchen39
post Dec 18 2009, 12:52 AM

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finally get my Aw today, but now still watiing for the accessories to arrived.
all my backpac also cannot fit the Aw. doh.gif
pelvin
post Dec 18 2009, 02:44 AM

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the latest bios dont solve the keypad lagging!! haih.. sad.gif
amunriel
post Dec 18 2009, 03:16 AM

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just got back from HK, got my m15x yesterday, will do a review sooon biggrin.gif
julchin_09
post Dec 18 2009, 04:14 AM

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QUOTE(pelvin @ Dec 18 2009, 02:44 AM)
the latest bios dont solve the keypad lagging!! haih.. sad.gif
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kEYPAD Laggin? You mean the touchpad?
The texture actually kinda nice to the touch for me. And it doesn't really bother me much when I just use it to browse the net...

To those yet to receive their lappie. Hope you guys get it A.S.A.P!!!! sweat.gif

Added on December 18, 2009, 6:01 amSomething to share before I call it a day.... icon_rolleyes.gif

The unmistakable box....
user posted image

Contents of the accessories box and the Paraphenelia
user posted image

My Nebula Red Alienware M15x
user posted image

Side view showing the ports and the bulge at the bottom courtesy of the optional 9Cell battery
user posted image

No gaming lappie is complete without a Mouse. Alienware TactX
user posted image

The Blue theme to match my sound system and woofer thumbup.gif
user posted image



This post has been edited by julchin_09: Dec 18 2009, 06:01 AM
maxwell
post Dec 18 2009, 07:26 AM

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» Click to show Spoiler - click again to hide... «


make me feel like crying even more... cry.gif cry.gif cry.gif cry.gif cry.gif
kelvin1989
post Dec 18 2009, 11:11 AM

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QUOTE(julchin_09 @ Dec 18 2009, 04:14 AM)
kEYPAD Laggin? You mean the touchpad?
The texture actually kinda nice to the touch for me. And it doesn't really bother me much when I just use it to browse the net...

To those yet to receive their lappie. Hope you guys get it A.S.A.P!!!!  sweat.gif

Added on December 18, 2009, 6:01 amSomething to share before I call it a day.... icon_rolleyes.gif

The unmistakable box....
» Click to show Spoiler - click again to hide... «

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looks like everyone is picking nebula red,lolz
FindingScreemo
post Dec 18 2009, 11:17 AM

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QUOTE(zad78 @ Dec 17 2009, 10:44 AM)
people asked seriously and obviously in need of help and you respond like this?

as for me....for those who've asked....my advice is that u try to call DELL for help....make full use of your complete cover....
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ouh well, can't see i said i was just kidding? can't you take a chill pill and just relax? besides, i don't find a problem is 'jokin' once in a while considering the help/responses i gave before this. well i'm really sorry if that offended you. cool2.gif
QUOTE(kelvin1989 @ Dec 18 2009, 11:11 AM)
looks like everyone is picking nebula red,lolz
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yea mine too! notworthy.gif
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