First problem encountered.

My M15x won't ON when on Battery only. I noticed it when I took out the adapter while the lappie was ON to re-arrange the wires and it went blank.
Have tried a couple of times and I see that there is nothing wrong with the connectors, nor was there any plastic sheet that shielded the connectors from touching.

I hope its a battery problem and not the system. System works fine with AC-Adapter. Gonna have to call DELL Tomorrow.

I thought I was under the complete cover Dell Premium plan. They don't have tech assistants at this hour to talk to?

You mean your M15x is stuck at boot up?

Nope...
Battery doens't seem to work.
When its plugged in, system detects battery and lists it as 100%.
But when I took out charger just now, systems OFF-ed.
Now just running on ac-power. M15x detects that now there is -NO BATTERY-
So Im guessing its a battery problem? I hope so.... :/

No way to call them now? Like a 24hr service?

wow.. sorry to hear your set like that bro.. hmmm hope mine would be ok.. they should have 24hour service right? did u try calling? no people pick up the phone?

It's the battery then. I don't have this problem.

julchin, u should call them up as soon as possible, this sort of problem is not a minor problem, ur aw is in new condition, how come the battery does not work at all??? my AW has a problem when i have just received it yesterday, when i plugged the adapter in to charge the battery, the battery status there show "is not charging", until i found there were a few people on the other forum encounter the same problem and they suggest me to install new bios which is available on dell website. Then it comes to a step where i was prompted with an input "either yes or no" to run the ec flash, both 'Y' and 'N' letter does not work and they triggered "bad command" error, finally i solved this problem by typing "DFLASH EC_W670.096" and it solved, swt.... thanks to my ex , i used it to find the solution in handling this error... Dell seems provide good service but worse quality, haiz... started to feel doubt how long it could remain healthy....julchin maybe u can try to update ur bios... i wonder 3 years complete cover provides service 24 hours?

This post has been edited by kelvin1989: Dec 16 2009, 11:41 PM

you can try the new bios that had been release.
if u say u cant boot up, did try change the setting in the bios?
Example Advance option , DDR-3 voltage? RAm frequency? if u do? pls change back to default, those configuration is for Core i7 920XM only.

I won't test the 24hr thingy. I'll just give them a call tomorrow.
As for the BIOS Thingy, I have to download the 5mb file and burn it onto a disc and boot with it?
I don't have a cdr at the moment and I already have the Bios.iso file so I'll update tomorrow.
I'll prolly ask for a new BATTERY and see their response. Also to enquire about my 3years DELL CARE PREMIUM Plan which states 24/7 phone support....

Thanks for the step by step guide bro

Was playing RE5 just now, and the graphics were awesome. Just what I expected
And with >70fps, it was crystal smooth. Can't wait to try other titles like Arkham Asylum, COD Mod War II.....
gOOD Night guys!

i did a full stress on 1cpu only, "1 CPU only", seems that our Core i7 720QM doesnt full blast to 2.8Ghz, below picture shown....






After testing(this laptop will throttle when Both GPu and CPU full load(CPU no need full load also will happen)

This post has been edited by putochip123: Dec 17 2009, 05:12 AM

Cn't see..Question here...should i update my M15x bios oso?any benefits after update?>

BIOS Release note:(A02)
:===========================================================
: File name : W6702M.A02
: File size : 2.29MB
: Version: A02
: CheckSum: 127A A540
: ME ROM : V1126 Production version
: GBE ROM : W670_V04.0A6
: VGA OPROM Version: none (use extended vga card)
: Phlash16 tool : Ver 1.7.0.18
: Release Date: 10/28/2009
: M/B Revision: W670 Rev. A00
: Note : Base on Phoenix V1.0.1038
:============================================================
1. Fix DF333137 Red "X" mark on boot logo when press "F2" key.
2. Fix DF343719 AWCC touch capacitive button issue .
3. Fix usb issue on PCH B3 system .
4. Support phoenix WINFLASH64 tool to update ME/GBE/KBC/BIOS under windows64 system .
5. Fix system will halt at first boot up with debug port show 98h after flash ME/GBE block .
6. Fix USB speaker noise issue .
7. Fix DELL RDVD can not boot up under DOS .
8. Fix warm boot become power off then power on issue .
9. Support Arrandale CPU .
10.Change BIOS Version from "A01" to "A02"

3. EC Release note:
Release ITE EC FW version 0.96 for W670.
File size : 131072
Checksum : 00F4 2090
Date : 2009/010/14 (Year/Mon/Day)
Click below link direct download
ftp://ftp.us.dell.com/bios/R248808.iso

This post has been edited by putochip123: Dec 17 2009, 05:08 AM

great job putochip

called the guys at DELL.
Turns out nothing wrong with my batt.
According to Dell Tech, I had to take out AC and battery and press power button for 15secs.
This was to discharge the system or something.
Then inserted battery again and power ON and IT WORKS.
Apparently this happens with new systems but not all the time.
So my system working fine now

And DELL Does have a 24hr call service.
DELL CARE Premium = 1800 88 5784

Just received my m15x yesterday but found out that my keyboard just won't work with any game! What is wrong with it!

This post has been edited by angelheart: Dec 17 2009, 10:17 AM

If you call Dell, they might suggest you to get the Tactx Keyboards.
just kidding though.

Aiyo....
Cannot work as in zero response?
Maybe the connector inside wasn't plug to the comp.
Best to call DELL to rectify it....
I hope ur problem is like mine whereby its just a minor error which can be rectified over the phone....

The keyboard is working pretty fine outside of gaming. So i don't think is the connector issue. During gaming, only the arrow keys is responding, others not at all. Anybody experience this b4?

people asked seriously and obviously in need of help and you respond like this?

as for me....for those who've asked....my advice is that u try to call DELL for help....make full use of your complete cover....

This post has been edited by zad78: Dec 17 2009, 10:45 AM

so is this necessary for all new system or just those system with battery problem?.... 3year complete cover include 24 hours service? what is the number for 24 hours service? the dell phone number that i called telling me that the office has closed when i was calling it at 6pm yesterday...

Maybe its dependant on game itself?
what game issit and is it playable with standard keyboard?