i think no differences, coz i also sometimes press anything so long i can speak to human ! and after that request to be transfer to 2nd level ! hehe

and 218 ip still have routing issue to europe, damn slow...only ok 2 a.m till 9.am

and i havent got my normal ip back, still stuck with 218. but this 218, filehosting such as megashares, MU and RS is superb ! full speed.

finally got my 4mb connection just now..
the technician so friendly.. install my streamyx with direct activation n change port to 4mb..

any 4mb user at Tmn Seraya Ampang here? stable or not

the installer came to my house today and brought some bullsh*t along with him..

he said my area cannot support 2MB or 4MB...the silly thing is my connection is now 2MB (Speedtest.net results 1.65MB+/-)

so if i'm already getting 2MB speed how can it be that my house cannot support 2MB?

how can he came to ur place and say its not supported when tm point approved it in the 1st place.. usually tm point knows best about the area.. If they said that there would be an installing coming by, it means that to check either ur connection (home line quality) supports it via ur DSL readings.. weird..
must be a noob installer indeed..

Take not that sometimes there are other factors to consider which TMpoint staff can't confirm, example line quality, the exchange quality etc which can only be done by TM's technician. If its a simple 1 Mbps then yes, TMpoint staff can just upgrade it right away. However, 2 Mbps is a different case, even if its just an increase of 1 Mbps. Its their policy so you can't do much about it.

Its standard procedure to check the line on-site by technician for the upgrade to be approved. The question is why the technician said its not supported. Is it the line quality, exchange or something else. Thats what you should be asking them.

This post has been edited by ahpek26: Jan 12 2010, 06:41 PM

hmm..apparently the installer said the Attenuation is too high (46dB)

Well there you go, your line's quality is not suitable for 4 Mbps. If you want to improve you line's quality, refer here since he/she has experience about it. Sometimes the telephone socket's quality has degraded (like mine) and I get bad line quality. More extreme measure would be to change the wire between your house and the pole outside your house (cost money).

thx but the link you gave me was regards to SNR...unfortunately there's not much one can do about attenuation..

weirdly though, he said can't support 2MB either..but right now i'm getting 2MB speed.

SNR & attenuation come hand in hand.. raising a SNR will lower down the attenuation. Probably if they put yours into 2Mbps, it will be useless since the port speed is already at 2048 and you're already capped to 1.5Mbps for the 1Mbps. To get higher speed, they need to put your port to a higher speed than 2Mbps but since the test shown that your line is not capable of doing so .. nothing much you could do really..

SNR, attenuation etc is one of many properties of your line. Do take note that sometimes the problem may not be at your end (your house's wiring etc) but TM (the exchange) so its not that easy to say where problem is. You can ask TM to check the exchange or something like he/she did which might help increase your line's quality.

Anyhow, if your satisfied with your line then why bother, just enjoy it.

This post has been edited by ahpek26: Jan 12 2010, 10:38 PM

he's trying to upgrade to 4mb.. ofcourse not satisfy..

Finally i got upgraded from 1Mb to 4Mb.

SNR: 32.2db
CA: 15.0db

Direct download speed screenshot, I happy with the speed i get

What is your modem capped speed? 5120kbps?

Does TM block / blacklist phone numbers of customers who have called them very frequently? I have been unable to contact them since this morning.

What number you trying to call? 100? They should not have system to block cust number.

I have been calling their 1-300 number. Somehow I cannot call 100 through my Maxis line. Anyway thanks, the call to 100 passed using another line.

Arghh.. some TM contractors doing something at the rocket thingy yesterday and now my SNR went down and attenuation value shooting up .. damn...!!

100 is only for TM fixed line. In other words, your house's telephone line.

Really? Managed to get through using a Celcom line though.