Dear Mr. Lowyat_P1W1MAX
I am one of the users (100725928) from JB that join at the very beginning of the P1 launched. I believe my 1 year contract already expired. I would say P1 service is very good that include speed as well as CS. I was proud to show off my friend how good was the surfing experience compare to other 1Mb service. How good "15 Malaysia" can be streamed withtout delay. My users at home were happy with it as well.
However, since beginning of Dec the speed is extremely slow. During the peak house, it is around 100-300kbps for the download, and less than 500kbps during off-peak. Worst case, sometime even disconnected at all. Due to the slowness, I have contacted CS, the explanation is the base station near me (the only 1) is congested and there is no promise time frame when quality can resume as normal(OMG). So no promis and no rebate! I always have to work from home by remoting to my office hence luckily I still keep my 384kbps streamyx as backup. Suprisingly, the $60 streamyx is " a lot" faster than the $99 P1 service. I have tried Maxis BB at my home and it is capable of 2Mbps at most time as well.
As P1 supporter, I wish to congratulate P1 gained so many new customers after the "potong" promotion. I believe the recent slowndown at my area is due to that. I think it is not fair to old faithful users like me. What do I get with $99? When 10GB limit is up, I was capped within 400kbps I silent, when I forgot to pay my bill, line suspended immediately and I have to wait 24hour, I accept and now 300kbps without cap? Streamyx is offering $120 for 2Mbps and minus phone line, it is $95. Maxis daily pass is a very good backup for me which only cost $8 per day and yet, celcom $6 per day. I think it is time to "potong"! Streamyx, here I come.
regards