I would like to terminate my P1 Wimax account due to I moved to a new resident where there is no coverage. I don't want to pay any penalty whatsoever especially the rm999.

My account is currently suspended. I started subscribing on Nov 2009. My subscription is for 1 year. I'm using a desktop modem.

I've paid on Nov 2009 = rm 139.70
Dec 2009 to Feb 2010 I did not pay. Bill now amount to rm 357.

I moved to my new home on Dec 2009.

Can the monthly fee of rm 357 be waived off? And I want to terminate without penalty. Or else I am not paying anything until my contract expires. Because P1 service sucks.

I talked to an agent three times with different answers. One said I need to pay the rm999 penalty stating that "the new address is not mention in the contract". Another agent told me to forward the case to the technical team, and if there is no coverage, the penalty will be waived.

I am fed-up with P1 Wimax for unreliable service and poor customer service. I want to get rid of it fast from my life and terminate my account ASAP. Please advice.

i want to terminate my account. the reason is i have moved house from within coverage to out of coverage area.

i do not want to pay the rm999 penalty. i do not want to pay the monthly fee that was given to me when i was out of coverage area.

i moved on jan 2010. packet 1 sdn bhd bill me for Jan 2010, Feb 2010. Mac 2010 not yet. Hopefully not.

Please assist quickly. I want to terminate.

FYI, when I was within coverage area, the P1 Wimax service fail to give what it says. In every week, i could only get good internet line on the 1st to 2nd or 3rd day only. The days after that the line slows to a crawl. FYI, I have still a lot of GB left. Called the centre and reason given are always downtime and upgrading.

I P1 Wimax

This post has been edited by nukienemec: Mar 8 2010, 05:30 PM

I totally agree with this guy. Lets protest. Customer always right.
Lets call the press then we smash the modem in front of P1 HQ.
I too am fed-up of Green Packet.