Hi iipohbee,

Tq for your suggestion.
We will highlite this to the relevant dept.

Do let us know if u need assistance in the future..

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Added on January 18, 2011, 8:21 pm

Hi hermes15184,

Kindly PM us ur acc no to check on ur connection details.

Thank  you

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Added on January 18, 2011, 8:31 pm

Hi lcwei85,

We hv done some tweak to your modem connection..
Kindly revert to us if u still encounter connection problem..

Thank you

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Added on January 18, 2011, 8:38 pm

James_yka

Hi, Hv u tried to perform HARD RESET on modem ?
HARD RESET is poking the modem hole near the power plug and wait till all the lights goes..
If u still encounter the connection issue. Kindly walk in with modem to our service and technical center
U can locate the nearest Service and Technical Center via blw link
http://www.p1.com.my/support/AuthorisedP1R...iceCentres.aspx

Do let us know if u need further assistance