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P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps

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lazzy
post Jan 4 2011, 12:01 PM

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Just subscribed to Home Pro 2.4Mbps as blardee streamyx throttled my connection; and here is the speedtest result for P1:

user posted image

Keeping fingers crossed it will last after 7 days trial.
lazzy
post Jan 7 2011, 12:44 AM

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First 2 days of my 2.4mbps trial was great:
user posted image

but today my 3rd day i am getting:
user posted image

noticed the latency has doubled too.

my signal strength is either full (green) and 1 bar below; now it is:
RSSI: -63.06dBm
CINR: 26.81/26.02(R3/R1)dB
TX power: 9dBm


Added on January 7, 2011, 3:20 pm
QUOTE(lazzy @ Jan 7 2011, 12:44 AM)
First 2 days of my 2.4mbps trial was great:
user posted image

but today my 3rd day i am getting:
user posted image

noticed the latency has doubled too.

my signal strength is either full (green) and 1 bar below; now it is:
RSSI:  -63.06dBm
CINR:  26.81/26.02(R3/R1)dB
TX power: 9dBm
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Day 4 of 2.4mbps
user posted image

Latency has gone down but speed only half of what i have subscribed for.

This post has been edited by lazzy: Jan 7 2011, 03:20 PM
lazzy
post Jan 9 2011, 10:44 AM

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QUOTE(lcwei85 @ Jan 8 2011, 02:35 AM)
Can I know is P1 home Pro user will get auto upgrade to 4.8mbps?
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I would like to know too cause i am currently on my 5th day on 2.4mbps home pro and i just noticed the new promo http://www.p1.com.my/highlights/Highlights_promos_M5.aspx

If no auto upgrade, i will have to cancel my current subscription before end of trial then re-apply.
lazzy
post Jan 9 2011, 10:20 PM

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slow P1 night.

restarting modem.
lazzy
post Jan 10 2011, 03:46 PM

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QUOTE(lazzy @ Jan 9 2011, 10:44 AM)
I would like to know too cause i am currently on my 5th day on 2.4mbps home pro and i just noticed the new promo http://www.p1.com.my/highlights/Highlights_promos_M5.aspx

If no auto upgrade, i will have to cancel my current subscription before end of trial then re-apply.
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Was informed by their customer care that all pro subscriber should be automatically upgraded to 4.8mpbs immediately. And was told to check my speed, but it was approx 2mbps only using P1 speedtest; they tried to transfer me to technical but line hence was advised to ring back but instead i told them to ring me back (which i am not sure if it will happen).

Keeping fingers crossed as this is day 6th of my trial.

lazzy
post Jan 11 2011, 02:12 PM

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QUOTE(lazzy @ Jan 10 2011, 03:46 PM)
Was informed by their customer care that all pro subscriber should be automatically upgraded to 4.8mpbs immediately. And was told to check my speed, but it was approx 2mbps only using P1 speedtest; they tried to transfer me to technical but line hence was advised to ring back but instead i told them to ring me back (which i am not sure if it will happen).

Keeping fingers crossed as this is day 6th of my trial.
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Day 7th of my trial which is crucial. Speed still approx 2mbps+
user posted image

restarting modem/router.
lazzy
post Jan 12 2011, 08:27 AM

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woo hoo finally got upgraded!

user posted image
lazzy
post Jan 23 2011, 11:00 AM

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QUOTE(LightningFist @ Jan 23 2011, 02:05 AM)
Hi, can anyone help?

I got 4.8 Mbps package 12+ hours ago, and the internet still doesn't work (all I get is the first of the three LEDs on the right side blinking all the time, whether I restart it and wait, or leave it on for hours).

Already called P1 a few times, they said you need to leave it on to update (tried, failed). Restarting also doesn't work.


Added on January 23, 2011, 2:06 amHi, can anyone help?

I got 4.8 Mbps package 12+ hours ago, and the internet still doesn't work (all I get is the first of the three LEDs on the right side blinking all the time, whether I restart it and wait, or leave it on for hours).

Already called P1 a few times, they said you need to leave it on to update (tried, failed). Restarting also doesn't work.
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If I am not mistaken, according to the FAQ only if ALL 3 green lights on the blinks then it means software updating but still you can continue to use.

Have you tried connecting to the modem/router to check signal and connection status?
lazzy
post Feb 10 2011, 12:14 PM

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My pro service has been real slow since yesterday night, supposed to be 4.8mbps but I'm clocking 0.48mbps. Don't believe I am over quota.
lazzy
post Feb 16 2011, 07:13 PM

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hi P1 support,

My account no. is 104882402 and i assume my billing cycle is 14th of each month; my bill for Feb 14th is ready but my quota has not been reset. When does it get reset?

also shouldn't i be getting 50% discount on my 2nd and 3rd month bill as per promo during sign-up? I have emailed you guys via the contact us site but no respond.


This post has been edited by lazzy: Feb 16 2011, 07:14 PM

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