We will call u soonest possible. Thanks for sharing with us. Sorry for any delay response. 

Thanks. We will get back to you before 6pm today. Please bear with us. Sorry for any delay response. Thanks.
Hi Shirley, we will check this matter for u. Will get back to u before this evening ok? Thanks for sharing with us.
Will re-check again about this matter. Thanks for your reminder. Anyway, could u pls provide us your acct number for verification purpose?

Hi Buddy,
We do need to check further on ur connection issue. Have u provided us ur acc no? If not, u can drop ur acc no in PM.

Thanks!

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Added on March 24, 2010, 3:00 pm

Hi Buddy,
We do need to check further on ur connection issue. Have u provided us ur acc no? If not, u can drop ur acc no in PM.

Thanks!

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Added on March 24, 2010, 3:42 pm
Thank u for the acc no, we will call u shortly

Okay, we will check for u about it once again. Will call u today for confirmation okay? 

Hi @hooi_jd

Nice talking to u

Please drop us a feedback if you facing the same issue ya

Best Regards,
Lowyat_P1W1MAX

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Added on March 30, 2010, 6:18 pm
Hey Buddy,

Sorry for delay.We will drop u a call shortly after checking.Thank you for your patience

Best Regards,
Lowyat_P1W1MAX

We have DM u. Please check ya!!~

Added on March 30, 2010, 6:18 pm
QUOTE(kw @ Mar 30 2010, 06:10 PM)
"QUOTE(kw @ Mar 25 2010, 10:28 PM)
Hi,

I'm the one who requestd for support previously, please refer to below quote :

QUOTE(kw @ Mar 14 2010, 09:23 PM)
My Acc number : 102133394
Area : Kota Kemuning, Shah Alam.

I'm facing problem of getting constant signal since Monday, 8th Mar untill now. I can say most of the time, > 90% the modem is blinking in red.
FYI, I've been calling customer support few weeks ago, due to similar problem, that time I place my modem away from my PC and connecting through wireless, after seeking the advise from cust support, I place my modem to my C and connect through direct LAN line and reset the modem again. Well, it works well after for few days, strong signal and constant connection. However, thing only last for about a week and now back to red blinking again eventhough the modem is placing at the same place. Worse thing now is try calling P1 careline several time just now, been hanging for few minutes but no one pick up my phone.

Now, I have a serious question. Since my connection is getting constant of instability connection, can I request to terminate my P1 services without penalty charges even though I'm using it for 5 months?
*
BTW, my connection was improved after you attended to my case previously. However, it's becoming unstable again yesterday, which eventhough I got the RSSI reading at -81+ with TX power 19dBm (refer to attachment), but I still can't get connected online. I'm still having serious doubt of P1 stability.

Therefore, I would like to reveal my request of the possibility to terminate my P1 package.

Please advise.
*
Hi,

It seems like you have not come back to me yet.
*
Hey Buddy,

Sorry for delay.We will drop u a call shortly after checking.Thank you for your patience icon_rolleyes.gif

Best Regards,
Lowyat_P1W1MAX

Hi,

Still no one attend or come back tome about my previous request yet. mad.gif

My line is getting more and more constant of instability again, especially during weekend (EPL time) and most of time the connection is broken even though it show green bar signal.

so now u use what ISP?