I'm also from Setapak. Every other night I will email to P1 Careline. I thought I'm the only one from Setapak having connectivity problems.

I also cc to MCMC, and wow they really call you!!

Reference is made to your report to MCMC ref : SKMM: 0048/02/10, we have tried to contact you at today 04 Feb 2010 but not able to get through. We would like to follow up this issue with you.

If you would like to schedule a time for us to contact you, please kindly reply us and please kindly provide us an alternative number.

I will proceed to close this case if not receive any feedback from you within 3 working days.

In the meantime, should you require further assistance, please do not hesitate to contact our P1 Careline at 1-300-800-888 between 8:00 am to 11:00 pm daily.


Thank you for subscribing to P1 W1MAX service.



We would like to inform you that, we tried to reach you at your registered contact number, However, we were unable to reach you. With regards to the service interruption, we regret to inform you that we were facing a nationwide service outage and we estimated it to be restored the soonest possible.



If you require further assistance, please do not hesitate to respond to this email. We will be more than happy to assist you.



Thank you for choosing P1.



Regards,



Balan

Customer Care Consultant

P1 Careline

This post has been edited by kimi2007: Feb 6 2010, 07:45 PM