P1 The Official P1 W1Max Support Thread 2, P1 Wimax Reps
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 Dec 3 2009, 02:52 AM
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Senior Member
2,631 posts Joined: Jun 2009 
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nowadays speed is fair but ping is terrible...
I got ping of around 1000ms before.. Anyway the last time got technician came my house to check on my complaint, after collecting some data he went home.. Until now no other action... But luckily the speed is fine since then, no more frequent disconnection... Just very bad ping... Anyway satisfied for now cuz no time to complaint cuz busy with upcoming exam.. |
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Dec 3 2009, 03:48 AM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur 
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QUOTE(Lowyat_P1W1MAX @ Dec 2 2009, 09:26 AM) Noted. You will be receiving our call shortly. Please bear with us ya Lowyat_P1W1MAX, I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you.  |
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Dec 3 2009, 07:01 AM
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Junior Member
32 posts Joined: Jan 2007
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so.. p1 has too many problems.. ha ha. apa potong?
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Dec 3 2009, 09:21 AM
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Junior Member
93 posts Joined: Jun 2007 From: remote 
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throttled speed now has been revised....
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Dec 3 2009, 10:51 AM
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Junior Member
12 posts Joined: Dec 2008
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QUOTE(krulafix @ Dec 2 2009, 05:49 PM) Thanx...it's really good to know dat u r attending to the prob i'm having...thanx again..looking forward to hav back my smooth internet connection like always...  QUOTE(kazasho @ Dec 2 2009, 09:24 PM) Hi P1 rep, last time my connection is good after reposition but now is bad again. supposely new month, new bandwidth quota 0 again. speed is now very slow, cant load speedtest  acc 101108249 QUOTE(Torniquet @ Dec 2 2009, 10:48 PM) Hey would like to ask im going to move to ipoh and that area ipoh garden south doesnt have p1 the nearest is canning garden. what am i going to do with my account? QUOTE(burning @ Dec 3 2009, 12:10 AM) My account 101099380 This morning (02/12/2009) making a complaint no connection. Can't even load any page. Call the customer service about 10 a.m and he said his customer service report cannot done because system down. WTF... and asking my phone no but never reply call. Than again called about 11:45 a.m and said the congested line around Taman cuepacs. The only thing he saying is the month of January will be no charge.. Darn.. i'm paying rm99 permonth and can't even get 200kbps. QUOTE(henryee @ Dec 3 2009, 12:38 AM) Hello, what is this "Fair Usage Policy effective 1st Dec 2009 (is a temporary measurement)" means? The temporary measurement of "REDUCED SPEED TO ONLY 100 Kbps" is last for only temporary or permanent? If it is for Permanent, then I'm fcuked up coz I'm always using it above the Fair Usage Rate, I'm paying RM 99 to suffer for slow Internet Connectivity!!! We SIGNED CONTRACT for 1.2 Mbps rite, and if after the usage above the Fair Usage Rate, then my speed will dropped to 400 Kbps rite? If now the FUP revised to 100 kbps then it is not under my contract, and I might think not to pay for it already~ Go charge this to the new customer, coz we are old customers and our contract signed is 1.2Mbps Download, 400kbps Upload and dropped to 400 Kbps download after using above Fair Usage Rate!!! Added on December 3, 2009, 12:43 amCan I change my contract to 12-month and then I pay the Modem price? QUOTE(ragereaver @ Dec 3 2009, 03:48 AM) Lowyat_P1W1MAX, Hi everyone! I did receive a call from a customer service around 4.30pm yesterday but couldn't answer it because I'm in a meeting. They've sent me an email requesting me another contact number to which I've replied it's the same number they have. So now should I wait another call from them or how? They mention in the email the incident ID is 358966. Thank you. Case has been created and reverted to our web specialist. You will be receiving our call shortly. No worries. We will ensure a smooth service is delivered to our customers. Sorry for any inconvenience caused. Thanks for your continuos support to P1 Wimax. This post has been edited by Lowyat_P1W1MAX: Dec 3 2009, 10:54 AM |
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Dec 3 2009, 11:11 AM
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Junior Member
7 posts Joined: Mar 2009
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Connection is really bad in USJ. First week during the 7-days period, the speed is perfect, even more than what u bargained for. After you have signed the dotted line... >poof< the speed gone in half. And i have never seen the speed of the first 7 days ever since. What a deceiving way in doing business.
 Case number 360259 |
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Dec 3 2009, 11:41 AM
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Junior Member
229 posts Joined: Jul 2005
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QUOTE(squidhee @ Dec 3 2009, 11:11 AM) Connection is really bad in USJ. First week during the 7-days period, the speed is perfect, even more than what u bargained for. After you have signed the dotted line... >poof< the speed gone in half. And i have never seen the speed of the first 7 days ever since. What a deceiving way in doing business. that is p1's style of doing business...deception... Case number 360259 baru tau ka ? |
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Dec 3 2009, 12:16 PM
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Junior Member
20 posts Joined: Jan 2003
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What is Temporary measurement? Can u let me know? The Droppage is only Valid for temporary, right?
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Dec 3 2009, 02:55 PM
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Junior Member
326 posts Joined: Jan 2005 From: Damansara 
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Hi P1 Rep.
Someone did call me last few weeks. And she did resolve my issues. I am quite happy with my current speed. Given that I only signed up for 1.2mbps, it is quite logical to get 200~300 kbps. However, I am planning to move in into Putrajaya, and there is no coverage there. I am very keen to have P1 coverage there, and I was wondering, when will Putrajaya have P1 coverage while Cyberjaya already fully covered? |
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Dec 3 2009, 03:40 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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wondering why the base tower near pelangi damansara always down and i have to face my modem to other side to get weaker signal to be able to connect.
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Dec 3 2009, 10:06 PM
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Senior Member
1,964 posts Joined: Jun 2006 From: San Andreas 
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so they throtled to 100 kbps??
tomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 |
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Dec 3 2009, 10:18 PM
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Junior Member
65 posts Joined: Sep 2006 From: Another Side of the Galaxy
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QUOTE(kazasho @ Dec 3 2009, 10:06 PM) so they throtled to 100 kbps?? Use p1 wimax to play CS:S = > 150ms pingtomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 |
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Dec 3 2009, 11:30 PM
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Junior Member
101 posts Joined: Dec 2007 From: Zoo Negara
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its congested again.....rrrgh~
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Dec 3 2009, 11:36 PM
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Junior Member
19 posts Joined: Nov 2008
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QUOTE(kazasho @ Dec 3 2009, 10:06 PM) so they throtled to 100 kbps?? me too........me too...untill February 2010= 1 year oldtomorrow going to TM. what to do, might subscribe the combo package again. zzz cant bear it. just 5 days of full speed then get capped. I play CS Source online almost everyday. harrggh. now cant even connect to Steam server. 3 more months P1 and then bye2 bye2 p1...gud luck  |
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Dec 3 2009, 11:49 PM
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Junior Member
231 posts Joined: Oct 2004 
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mine march 2010.. 3 months more to potong p1....
this past 2 weeks really slow...    office 2.4Mbps. last time i can get at least 2.5Mbps. but now... kambeng betul p1...  This post has been edited by xdsl: Dec 3 2009, 11:56 PM |
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Dec 3 2009, 11:50 PM
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Junior Member
278 posts Joined: Apr 2005
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WANT TO ASK , WHY MY ACCOUNT SHOW TAT 0MB INTERNET USAGE AH?
I THOUGH EVERY MONTH IS RESTART THE NEW COUNTER AH? MY INTERNET NOW IS DAMN DAMN SLOW. This post has been edited by linkokkeen: Dec 3 2009, 11:52 PM |
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Dec 4 2009, 12:19 AM
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Senior Member
1,372 posts Joined: Jan 2003
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i have been having bad connection speed since tuesday... website doesnt load properly, need to refresh few times... and my signal is green light...
acc no 101054153... now im located in Taman Shamelin Perkasa... This post has been edited by James_yka: Dec 4 2009, 12:26 AM |
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Dec 4 2009, 12:31 AM
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Senior Member
821 posts Joined: Mar 2009
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Hello rep,any idea why the ping still higher althought im getting full speed.
I try online gaming at local spot also getting like 100+ ping. Anyway to solve?? |
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Dec 4 2009, 02:57 AM
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Senior Member
834 posts Joined: Sep 2006
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what is with the 100kbps FUP cap?
this wasn't in the contract! |
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Dec 4 2009, 08:56 AM
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Junior Member
298 posts Joined: Aug 2007 From: Kuala Lumpur
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Lowyat_P1W1MAX,
Just to inform you I still haven't receive any call from CS since yesterday. Incident ID 358966. Thank you. |
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