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Streamyx Streamyx "Super Upgrade Deals" Promotion, wow!!worth it

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ramboo
post Dec 26 2009, 03:04 PM

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promotion not fair to other who subscribe 4mb coz they still pay old charge koz cant upgrade anything else, and price higher compare to other user standard/combo package upgrade to 4mb
ramboo
post Dec 26 2009, 04:16 PM

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ya hope all exits user complaint to SKMM and CFM then will get good news for all
ramboo
post Jan 21 2010, 04:31 PM

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QUOTE(eyesee @ Jan 21 2010, 12:32 PM)
I believe all who upgrade from 384 to 512 have this problem. TM is cheating us. Have email,called and visited TM point to complaint and until now no change(almost 2 weeks already). Only get calls from them asking to check if speed is ok. Either I can't explain the problem correctly or they they don't understand the problem. I think when they see speed issue, they automatically assume its download speed. How can we get TM to resolve this?

Just to check, for those who upgraded from 512 to 1m or higher, does your upload speed get upgraded to the correct speed of your upgraded package as well?
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this problem happen to me long time ago, i from 1mb user. consider Upstream 1024 and downstream 512 as i remember i check before, but 1day i check and my upstream reduce to 384 only. I call TM and the result yes, 1mb package only got 384 upload rate, maybe long time ago they not facing any bandwidth issue then yes u can get upload half then u download speed, but now day it different. Maybe if u in place/location not so busy or overload user then yes u can get 1mb package but ur download rate on 1.5mb, that lucky who get it, but if not u cant say anything as long as they give u line same as ur package.

here some guide :-
Attached Image


if still not satisfied, u can complaint via SKMM and CFM about this issue and it help. I complaint via CFM about superdeal and now TM give me same price as upgrade user without upgrading. Try u luck there. thumbup.gif icon_rolleyes.gif

This post has been edited by ramboo: Jan 21 2010, 04:32 PM
ramboo
post Jan 22 2010, 06:07 AM

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From: Pahang Malaysia



QUOTE(powerfulcool @ Jan 20 2010, 08:42 PM)
Norakmaliah Mohd. Yahya...
did you forget to censor your name?
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QUOTE(altimi @ Jan 22 2010, 01:11 AM)
Last time I checked, I'm MALE....................
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hehehe, ayoyo, Norakmaliah Mohd. Yahya that from TM lol.
ramboo
post Jan 22 2010, 06:46 PM

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349 posts

Joined: Sep 2006
From: Pahang Malaysia



QUOTE(chicaman @ Jan 22 2010, 08:49 AM)
crap, free upgrade for 1st 4 months? LOL! they are charging extra for 1st 4 months
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hehhee, go go go complaint thumbup.gif

 

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