Actually, they will say that you are getting 80% so its ok. Of course, if the disconnections are due to a faulty port, they wil change it. But they can actually just set you back to 1024 again and not necessarily higher.

Even if the technical people set you to a higher port speed, it will still depend on your acount cap. That's why the acount cap was introduced  in the first place, ie to avoid users asking technical people directly to set a higher port speed.

It seems that TM may be periodically resettting account caps back to normal so you may find your speeds drop back down irrespective of your port setting. has anyone experienced this situation?

What did the technician do at your place? Just do some testing or change wiring etc?

The technician came down yesterday to check if it's able to support 4mb or not, then after that he left and said the line will be activated within 24 hours, though I'm at the office now I can't really check my router speed. Any other way I can check the status?

i just upgrade from Rm 66 (no modemn) to RM 71 (no modemn) package but the dl speed still same as 512 kpbs.
is it everything ok with the modemn page?



thx