Jet Cool Sdn Bhd, Lousy aftersales service
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  Nov 21 2009, 03:03 PM, updated 17y ago
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#1
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Newbie
2 posts Joined: Nov 2009 
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bought Daikin aircons from Jet Cool Sdn Bhd, Damansara Uptown. 7 months down the line, one of my aircons started making some funny sound. Called Jet Cool to remedy this problem. They sent the engineer to look at it, adjusted the fan which had become misaligned and started scratching the panel. The engineer just had to realign it with a screw driver. The engineer then called his boss Jason which was told to charge me $30 for repair. I reminded them that this aircon was still under warranty. Protested but then got fed-up and paid the engineer... Twice, this Jason guy has been conning money from me. So, I would strongly discourage anyone from buying aircon units from Jet Cool Sdn Bhd and especially from this Jason guy!!!
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Nov 23 2009, 09:35 AM
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#2
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Junior Member
11 posts Joined: Jun 2009 From: Klang 
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haha. They charge you RM 30 is for petrol charge and toll. So that one is not under warranty lo. They should tell you this lo.
 Nowadays, petrol also expensive dude.Regards, Eric 012-348 4933 Attached image(s)  |
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Nov 23 2009, 04:47 PM
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#3
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Staff
4,465 posts Joined: Dec 2006 From: Theatre of Dreams 
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i wonder how come this thread has been KPDNHEP thread.. haihz
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Nov 23 2009, 04:57 PM
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#4
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Junior Member
11 posts Joined: Jun 2009 From: Klang
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QUOTE(Apis_LuaLua @ Nov 23 2009, 05:47 PM) i wonder how come this thread has been KPDNHEP thread.. haihz What is KPDNHEP? |
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Nov 24 2009, 12:01 AM
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#5
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Senior Member
1,991 posts Joined: May 2008 From: OuTeR sPaCe!!
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Kementerian Perdagangan Dalam Negeri Hal Ehwal Pengguna
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Nov 25 2009, 02:23 PM
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#6
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Staff
4,465 posts Joined: Dec 2006 From: Theatre of Dreams
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i thought this place is just for lowyat shop.. correct me if im wrong
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Feb 21 2010, 10:26 PM
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#7
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Junior Member
150 posts Joined: Aug 2006 From: Shah Alam 
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Noob! service charge is not include in warranty.
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