@cheewooi,
How long had been you waited?
Normally activation is very fast. But, there are some unlucky case that strecth to longer period.
MNP will also take longer time.

What you can do now is just keep calling Digi to activate your line faster.

I dont think there is anything wrong with the device.

All right guys, I manage to resolve my blackberry issue. Hopefully this tips might help you..

I headed to Taipan Digi Store and met with one of the nicest and most patient staff there. Can't remember his name but i think it's Azarin.

This is what he did:

1) First thing you need to check is to make sure that you have all of the services in your service book. Go to options > Advance Options > Service Book.
Here you will see a lot of services like ICQ - BBIM, Blackberry Maps, etc

2) If there is none, the digi staff will try to force the service books settings to your phone.

3) Pull out the battery and sim card. Put it back after 2-3 minutes.

Give it a try now.

However for mine, I still had problems so he called the Blackberry guys to check, but  still could not solve the problem..so i went home frustrated.
6) Now here is the weird part, for my APN settings (previously blackberry.net), I reset to default to make it blank ,save it, then turn off the bb and uplug the battery and sim card.

7) I then put in a my Wife SIM card (NON BB) into the BB, surf the web for a couple of seconds, turn off the phone, took out the batter and swap it with my own sim card.

1) I then turn on the BB. You will receive a message saying that your device is registed with BB....and guess what....able to connect to Facebook, Maps, etc.
It's really weird.
When I change the APN settings and entered blackberry.net... it did not work again. 

Hopes this helps.

The main cause might be their representative overlook your application. You should call up Latest Communication during application stage.
I still remember my Digi representative keep constant communication with my during application stage. They did called me to inform my BIS already activated while I already enjoying it.

Can really blame Digi on this matter.

lets be realistic we normally change phones like every 2 years... so how long would u want ur BB to last?

@Hi Cheewooi.
As far as I understand from your unbill activity. You were being charged for blackberry.net on 12 - 13 January which is the day your BB service got some issue and it is not being activated yet.

and from your last post regarding your activation of BIS
That means your BIS was activated yesterday which is 14 January. From the unbill record we can see that you were being charge PAYU because your APN is set to diginet(maybe) and not blackberry.net

My suggestion is:-

Change APN setting to blackberry.net now.... do some heavy browsing. after 1 hour check the unbilled transaction. If still being charged, you go bising kaw kaw to their CS..her her her... and regarding the previous charged.. I think u still kaw tim with them to waive the charge in next billed.  wish u luck then....

yup.. me too
i believe they are going to standardize the APN setting for all users to digistrm and no more blackberry.net