Imagine you bought an apartment/condominium(before they built it) in Malaysia, according to the agents, it's like a revolution, having a large swimming pool, spacious hall etc.

Now when you the building is completed, you face problems such as :
1) swimming pool not as big as promised
2) facilities not complete(such as public transport which they supposedly said will be completed 6months ago)
3) the property you bought is (lets say 1500sq/ft) but when you measure, it's much lesser(lets say 1350sq/ft)
4) rude management who answers back and turning their back on you.
5) the apartment is not properly built as in having stagnant water at some areas when you pour water in the whole house.
6) Not being informed about the surroundings(such as what is located outside the compound of the property)
7) real estate negotiators(so called) who calls/sms you asking whether you wanna sell/rent your property when you have informed the developers and the respective agents not to call/sms you.

What would you do??
I'm having all this difficulties/problems.
Anyone with any experience or advice, please write it down here.

Thank you.


bear in mind that you have seen the show house and it's in perfect condition.(just like every show houses)

I don't think that is a good idea. I suggest before you buy a property, go check it out before hand. Check the surrounding, ask around the neighborhood. Enquire about anything that comes up to your mind no matter how stupid you think it is. It's your rights. If you don't feel like you are getting a truthful answer or any reason not to buy, DON'T!
Simple solution, there are lots of properties out there.

1) & 2), shall be left out for the moment.
3) I measured the whole unit. I'm yet to get a certified personnel to do the job.
4) Yeah, they are stressed up as well, but how about those who has been waiting for years to get a property only to find out how f**ked it is?After years of earning money to buy a property and this is what you get, on top of that rude management!
5) I don't expect it to be 100% perfect but this kind of defects are dangerous.think about it.
6) Since they are the exclusive agents, i presume they would know about the surrounding.
7) Once it happen, it's fine but not if it repeatedly happens. I have already informed the developers & agents, so it's I'd take that as an offence.

btw, thnx for the reply, I really appreciate it.




1) Already enquire with the developer but yet to receive any feedback.
2) Yea, my mistake. This is not the developers fault, its for the local municipal.
3) I shall check this back in SPA.
4) I already did that.Regarding the JMC, I would like to ask you, the JMC consist of only residents right? the management has any rights over this? Lets say I want to gather the residents to form the JMC meeting, I could ask the management for the full list of residents??
5) thanks for this.
6) Yea, my duty but I'm not even allowed to go near the surrounding, all covered. The lane is blocked where the property is. How could I possibly check? It's not fair either.
7) Better still, I lodged a police report.

Thanks for the reply, I really appreciate it.

Yeah, I have the plan but some landed property is not shown on the plan, others that are far(about 5km) is shown but those which are the surroundings are NOT shown.



Yes but the only reason I did so is because


If the developer and their exclusive agents can give the full residents list to another negotiator, why can't they give a copy to all residents?

Better still, now that people are beginning to stay there, why not organize the JMC? They want to wait till it's at least 90% occupied.



^^Got it from the National House Buyers Association.

They just need a minimum of 5 and the maximum of 12, so why don't they(the developers) just organize a meeting?




The residents can only form the committee if there is a chance to do it. I've been trying my best to get the full residents list because going from house to house is just time consuming. Besides the residents here have the Malaysian 'tidak apa' attitude whereby it's almost impossible to gather them up and actually discuss any problems.

Like you mentioned in


What steps can be taken so I can get compensation?


Thank you.

Yes, you are right. That was what I first thought when the measurements ain't even close to the specifics.
So, the second time, at each wall, I add up about 2 inches, obviously it was closer but still quite far. So, I decide to just use 5 inches, it is almost the same like what was in the SPA but the walls can't possibly be 5inches. It is approximately 2 inches only.

To be on the safe side, I would get a surveyor to do the appropriate measurements.

I have even ask other residents whether they have measured their property, they would give me answers like "what is a few square feet", meaning that it doesn't matter since it's a small issue.

Yes, I admit it's not an alarming situation but it's the matter of principles. I hope you get what I mean.

This is an advice I would keep in mind the next time I buy a property. Will be worth it.

What do you suggest meanwhile?I mean while waiting for the ST to be out.


btw, thanks guy...this really helped me open up my mind.