i'm facing an extremely slow connection since 2 days ago.called them this morning and they said they had resetted my port.but still,the speed is worst than dial up.tried to do speedtest on speedtest.net and speedometer @ tm.net.my there.both stop at testing download speed there.called them again and they asked me to do something on the command prompt there and restart my pc+modem.did that also but still,the connection isn't good.can't load youtube,facebook-cafeworld