me also facing this problem lar...

i report this to CFM, my connection want play game also cannot... sian

I have many of this email, look like just a template for them.

actually what i can say is, they know the problem, but just whether they want to fix or not.

U, Me Others all giving them the trace route result, is already very clear that show out the problem.

dude, you have to complain it to SKMM early, as you can see some of them already report to SKMM but still no reply yet.

as myself already complain to CFM, TM is too much, they just can ignore your case and keep dragging or delay your case.

Consumer Forum Malaysia

you can visit www.cfm.org.my to log your case, of cause make sure you have done your part and TM is not solving your problem.

I say this word to myself before but end up they closing my case without any inform or update. That why I report to CFM directly. Good Luck!

They already knew what is happening, but just don't solve the root cause and keep playing around the problem.

my 2mbps get lower then 512 because of stupid lose packet.

went to their seminar, they are introducing dedicated line like Metro-E for sme, HSBB... haiz... but what u expect a home user? i just need a stable latency to play games and streaming. sad sial!

i also hope so...

they told me deadline is today, really hope they can solve when i go back my home and have my dota xD

i don't even have a good connection for local, don't talk bout international yet...

yes! i having the same problem, have great upload speed but download speed sux

same here, exactly the same problem! lose packet start from 8 pm...

where u from?

---

Added on February 25, 2010, 2:34 pmthe technician call me just now, say that there are some migration in hq server, they can't do anything because is due to the traffic... non of local problem, how truth is it?

This post has been edited by kels83: Feb 25 2010, 02:34 PM

i call hq and ask, the local technician suggest them to route my connection... hope it will help.

the lose packet and slow speed due to the old routing congest, they say will route me to the new place... still waiting them to do it.

by pass multiple of testing...

the technician come my house check, local technician check their place, local technician check the port, speed test ping test trace route and confirm problem not from local and my house then finally go to their server.

they told me my current place on is old place, that side having heavy congest and promise me will reroute moving to new place.

zzz

take time 1 months.

congest hour

yes! i facing the same problem!

and our TM PROFESSIONAL TOLD ME, got no problem!

today call me and tell me my routing done on 23 february, but they call me on 24 february saying will done in 2 march...

I think TM is trying to fool their customer... call me on 24 february say latest 2 march will solve now tell me 23 february already done?

if 23 february done, what for 24 february still call me tell me latest 2 march will done?

This post has been edited by kels83: Mar 2 2010, 09:04 PM

i'm so sorry that I just shout and scold a caller center girl
Not I not believe your promise will call me back, but how many times did TM promise can be trust?

I really don't know how to control my emotion for this kind of speed


Cannot Surf, Cannot Play Online Games, Cannot Streaming... this problem happen the next day after upgrade

Report on 29th January until now... CASE PENDING FOR TECHNICIAN REPLY!

y everyday after 8pm the net will key siao

This post has been edited by kels83: Mar 4 2010, 10:59 PM

if you said earth quake, it happen in taiwan, normally also face lagging only while surfing or connect to international side.

but now... LOCAL SITE MAN! .... only malaysia the latency just go

u got the speed, but the latency and lose packet make u... how fast also useless

no more online gaming...

the technician told me having major problem in their server... need time to resolve!

but i try to ask what they told me here, transfer my port to cj exchange server... maybe better