Yeap. We are still living under leaves as a roof.. dun wear any footwear, koyak clothes. 

Dear Mr Bryan,

Thank you for your email to TM.

This is with regards to your email dated 20th February 2010 on streamyx connection. We regret to know that you are facing with such difficulties with your internet connection.  Thus, we sincerely apologise for the inconvenience caused.

Furthermore, upon verifying in the system, we found that your report (1-5921144600) are still in the midst of investigation and rectification by our respective department. We have updated your report with the attachments provided for our respective department reference.

However, we are not able to give you the time frame taken to rectify the problem. Thus, we sincerely apologise for the inconvenience this has caused.

Hence, we would appreciate your understanding and patience in this matter to provide us with some times in order to run complete diagnosis and analysis of the said issue. Rest assured that our respective department will be contacting to update you on the outcome of their investigations.

For further assistance or feedback, kindly email us at help@tm.com.my.
Alternatively, you can also contact TM at 100 and select "Internet Services".

We would like to thank you for your feedback and we look forward to serving you better


Regards,

Ahmad Hafiz bin Ramli
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.

High latency and slow browsing @ Sandakan, Sabah.

dont just rant, it will do nothing. find a good technecian (maybe its hard in sabah) but try. your internet will be okay later.

i think the sabah have wiring problem.

Sabah TMNET now facing problem with SI and RADIUS.

I am getting similar problem for the pass few days, what area are you? I am at kepong area.

Call them also no use as me to turn on/off modem, speedtest, ping and so on. Cause by the time I am done, line back to normal. But then after like 30 min, it goes back to slow and total timeout.