ping have been high for a month now, complained thru my email that day, they called me up, say if it presists call 100

this morning my ping from 20-30+ rise up till 400+ cant even CSS

is the ping like super high today?

Dear Mr Xxxxx,

Thank you for contacting TM.

With regards to your e-mail on 4th February 2010 regarding slow connection problem, we regret the inconvenience that you have experienced. As per our telephone conversation on 4th February 2010 (Time:5:44 pm), we would like to confirm that the matter has been explained. The slow connection problem you are facing might caused from the server problem as the bandwith low

Please be informed the minimum speed you must get is at least (90% of 4 mbps). Thus, a technical report with reference number X-XXXXXXXXXX have been lodged and the restoration time is 2 working days starting from the day the report is lodged. You can also check the status of the report by contacting our Technical Department at 100 and select 'Internet Service'.

Your patience on this matter is highly appreciated. We hope we have addressed your concern and look forward to serve you better.


Regards,

Revin
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.

www.tm.com.my

(ICOMS#9532535-684796)

lolwut. 4MBPS? im using 1mbps package. i notice they do call up nowadays but the problem doesnt ever get solved

they keep calling. but they send tech also no use, sometimes they talk crap