Got the message below after I asked about my order for Ice Age: Dawn of the Dinasours blu-ray price drop after by $ 2. My item haven't shipped when I emailed them...
Hello from Amazon.com.
Thanks for contacting us about the recent price change on "Ice Age: Dawn of the Dinosaurs". I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.
Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of $2.00. You should see the refund in the next 2-3 business days.
Please understand that I'm issuing this refund because of the exceptional circumstances, and I'm doing this for you against our standard policy.
WHY DON'T YOU HAVE A PRICE GUARANTEE?
While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.
Thanks for shopping at Amazon.com. We look forward to your next visit.
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Karthik A.
Amazon.com
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