I wrote an email to amazon.com telling them that I'm willing to refund the $30.97 that they accidently credited into my CC and they replied ;
Hello,
Thanks for letting us know that you have received the items. I'd like to have your permission to charge your credit card
$12.99 for the order #002- . Please write back to tell us if we have your permission to do this.
Please visit the following link to provide the information we
requested:
http://www.
Of course, your card won't be charged for the shipping costs associated with the order.
However, to acknowledge the trouble this matter has caused you, I've issued a promotional certificate of
$5.00 to your account, which can be applied towards future purchases on Amazon.com. I understand that no promotional certificate can actually compensate for the inconvenience. Please accept it as a goodwill gesture. The balance of promotional certificate funds can't be viewed in Your Account but it will be visible during the order process.
When you place a qualifying amazon.com order for the items fulfilled by Amazon.com (Please note, the promotional certificate can be applied on the Amazon.com orders only not on third party seller orders), you should see the promotional funds listed in the order cost summary that appears just before you submit your order. As long as the order qualifies, you will not need to do anything to receive the promotional discount.
If you do not see the promotional discount in your order summary, please visit our help pages to read the restrictions associated with redeeming this promotional certificate:
http://www.
Thanks for your cooperation. We look forward to hearing from you.
It is our absolute commitment to provide you the best possible customer service. Should you need any further assistance with this issue, please click the link below to tell us when and where to get in touch with you, and a dedicated customer service representative will contact you by phone to provide resolution.
http://www.
Best regards,
Gowtham K.
Amazon.com
We're Building Earth's Most Customer-Centric Company
Is this some sort of christmas gift or what....