just to add downloaded the newer version of HTC sync - 2.0.33

even followed some advice on the net of updating the drivers from the SDK but with no access.

I can pretty much deduce that the problem is with the drivers as checking the driver properties tells me this

"Windows cannot initialize the device driver for this hardware. (Code 37)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
Is there anyone that can help me...this is getting frustrating as I'm not having my contacts, tasks, etc with me.