My parcel has been held for almost 6 days already at their dataran city link. Not updated since the 4th. I try calling their customer service centre but no one answer. Can anybody help?

This post has been edited by VicieuxRose: Feb 10 2015, 11:07 AM

Worst courier service ever. Even Pos Malaysia is more efficient than this lousy courier service. My item was kept in there dataran city link warehouse since the 4th. I called them everyday asking for my package and they always promise to deliver it the next day. A bunch of lies. I just called the seller asking them to deal with city link and I just found out they damaged my item. That is why they never bothered to deliver it to me. But instead of telling me about my damaged item, they preferred to keep me in the dark and lie to me that they will deliver it the next day.

After this, I swear to never use CityLink again. Worst customer service and slowest courier ever. How can they charge so much yet be slower than Pos Malaysia? Beware anyone using this courier.