Hi all,

I just bought a N97 yesterday. From what I can tell it's an official Avaxx set. Bought it from authorized store (KTS Telecommunications). Question is, why is it only detecting V12.0.026 as the last latest release when Nokia says the latest is V20.0.019?

This post has been edited by RAMChYLD: Jan 31 2010, 12:59 PM

Yeah, I realized. The shop told me to go back to the shop for upgrade. Problem is, shop is closed today and I dun want to wait until next week. I am usually at work from 9-6 on Mon to Fri and by the time I get to the shop, shop most likely already closed.

Ok, took phone to Nokia center in Sunway Pyramid and they upgraded it to v20 for me. Question now is, will I have to do the same thing when v21 comes out?

I would have done it myself. Problem is, my N97 is a 0586297 Avaxx set. For some reason this version of N97 cannot update to v20 using OTA and I had to let a Nokia center update it. Maximum it would detect is v12. Now I worry that I cannot update to v21 using OTA and have to send to Nokia Center again. And the Sunway Nokia center closing down their service department, say closest shopping complex one is now 1U. The Nokia center in Klang not open on Sundays.

This post has been edited by RAMChYLD: Feb 1 2010, 01:22 PM

Original Avaxx N97, 0586297, cannot update :/

Looks like this leaves me no choice. Will change Product code to APAC Malaysia once I get home.

Came home, run NSS to check the phone's code.

Apparently it's already been changed to APAC Malaysia code by technician yesterday.

Ran NSU again. This time v21 shows up

Installed V21, hard reset then format Mass storage.

Speed very fast at first.

Then I set up my mailbox, install updates, install Palringo and install Opera 10 beta.

Seems like slow down after that

This post has been edited by RAMChYLD: Feb 1 2010, 11:05 PM

I actually thought it was a major improvement over the boring looking theme that came with the V11 version of my firmware

But lag, yeah, noticably more, particularly when have dialog boxes. The Yes/No buttons come out before the message. Apart from that, so far okay.

I feel both your pain, since my phone also initially 0586297 as well.

If you want to change the code, you can do it, but you void your warranty if your new code is not 0576131 (which is the new N97 code).

Because when my 0586297 set cannot upgrade and I send to Sunway NCC, the technician just change the code to the new one. He was even nice enough to not change it back (downloaded NSS and checked to see what's wrong when I got pissed off after the phone refused to update OTA. Strangely, the phone can update over NSU, but throughout the update PC keeps warning of hardware installation fail for some reason).

As for earlier question that Sunway NCC closing down, yeah, that's what I heard one of the salesperson there told me. The store will still be running, but the NCC no more.

Btw, when I go to device updates screen, press option and then Server Profiles, it shows no server profiles. Is this normal?

This post has been edited by RAMChYLD: Feb 3 2010, 10:56 AM

+1

I hard reset that way. Never trust using software hard reset.

This post has been edited by RAMChYLD: Feb 4 2010, 02:41 AM

Backspace+Space+Shift+Power is correct. I know it worked because it brought the country selection back up and after that, all my installed software were gone (this is why I keep a old 1GB MicroSDHC with the installers for the programs I need on the phone as well. Some people will think I'm crazy because the phone already has 32GB mass storage, but what if you need to format that as well? )

Agreed. According to the instructions online, there is no confirmation that the product code has changed. Only way you'll find out is to either restart NSS and see if the code it reads is the new code you keyed in, or quit NSS, run NSU and see if the V21 update is now offered.

This post has been edited by RAMChYLD: Feb 4 2010, 01:37 PM

Just bring it, it should be fine even if the only thing on it is a dealer cop. For me they didn't even ask for warranty. They just key in the entry to their computer, take and then told me to come back in two hours.

This post has been edited by RAMChYLD: Feb 4 2010, 01:36 PM

Of course laa joking. Unless you mean storage. Put in a 32GB MicroSD so storage max out at 64GB, if you can find a 32GB MicroSD...

Bro, the 0576 codes can update to V21. Only 0586 codes cannot. If you cannot update OTA, try using NSU for PC.

I think you meant your code is 0586199. According to this page, Code for black v20 capable N97 is 0576119. So yeah. If your's is a 0586199, change it to 0576119. If it's a 0586297, change it to 0576131.

I think the new firmware also can read and write Chinese, saw chinese input method in the text entry menu.

This post has been edited by RAMChYLD: Feb 5 2010, 09:46 AM

Error says download failed. Bad internet connection? If you're using wireless, plug LAN cable into router during update.

Also, try hard resetting the phone before update, use Nokia Software Updater on a XP machine, and try updating with the phone off.

And if you changed your code, make sure the PC code is correct. Can check code using Nemesis Suite.
Black: 0576119
White: 0576131

Earlier one member say his N97's code is 0576199, which is no such code. Luckily the code doesn't correspond to another phone, or else sure bricked when update. Imagine accidentally flashing in E72 firmware into N97 because of error in product code.

This post has been edited by RAMChYLD: Feb 6 2010, 11:35 AM

Um, dude, it's on the Nokia website:
* Improved call reliability
* Smoother touch screen scrolling
* Browser improvements
* Improved Music player
* Improved image and video stability

http://www.nokia.com.my/get-support-and-so...software-update

This post has been edited by RAMChYLD: Feb 8 2010, 10:36 AM

So far I using Palringo. It's a XMPP based client and you need a free XMPP account from them, but it offers multi-third-party client capability. Very useful since by segregation I have like one account on 6 different services (MSN, AOL, ICQ, Y!, GTalk, Facebook).