Hye MilesAndMore,
yesterday i purchase something from clove.uk by maybank visa debit card...already registered wit MSOS n my card limit is no problem...
but how come when i check Pre-Authorisation Code at my maybank2u.com does not show any code?

this is screenshot of my maybank2u...
already call maybank helpline but they said to contact back to clove.uk because clove.uk that the one give this code while clove.uk send an email to check with my card issuer

This post has been edited by spikee7: Dec 14 2010, 10:19 PM

place that i buy(clove.uk) needed for security purpose...
but they give 2 option,1st get the Code or second give any ID for this security purpose...
i already give my ID but the said they still need this Code from my card issuer...

ya, i already email them about this manner last night...
but until now not yet get any reply...
juz now i send an email to their third-party payment service provider...
waiting for their reply now...
what i'm worried about is my account already been debit but until i dont email or fax to them the code, the things that i bought will not be send

will do sir

may i know have u try to do the transaction again?

@AwaN87
thats why i ask because that was happen to me first...
glad to here itz all done

@MilesAndMore
i went to maybank this evening to ask about the code...
the lady said maybank does not provide any Pre-Authorisation Code...
so i was like hell no, my account already been debit and Clove.uk need the code from my card issuer while u said no code provide
but then the lady check my bank statement, in there got some code, maybe for maybank code system purpose i think...
so i juz ask her to print it out...
luckily i manage to get it on the spot, if not she told me need to wait another 3days in order me to get it
maybe she see me starting to get mad already

This post has been edited by spikee7: Dec 15 2010, 08:15 PM

the bank statement i got i straight email to them...
so now need to wait for their respond...
i already ask some forumer too about this, they said juz wait for awhile for them to process it...

@MilesAndMore
last night Clove.uk do reply my email..
they said on bank statement does not show any 'Clove Technology', so need some other form that showing my name and address...
i have reply again this afternoon, with attach of my celcom bill and my police report that showing my data information...
i too explain that maybank does not provide any code regarding of what they needed...
then juz now i juz receive email from them that my order has been process
really relieve now liao
so anybody that might want to avoid this kind of trouble, plz update ur ID, driving license and utility bills under ur name with ur actual address that u living now

yalor,i dont know itz will be like this...
but they needed such information for their own security maybe...
maybe they dont want any problem when later on when they already send the things, me complain to bank that some1 use my card to purchase it n bank take back the money while their things already gone...
n maybe they still dont believe yet at our online banking...maybe

try buy something 1st
u can always call your card issuer Helpline if u want to ask about your account