Jul 18 2010, 02:07 AM
QUOTE(alexwsk @ Jul 11 2010, 09:02 PM)
my sister in law recently opened a islamic savings account with MBB and got herself a debit card - the staff insisted that she'll need to pay RM8 annual fees even though she clearly ask for the non fee ATM option. The staff even said each debit transaction will be counted as a withdrawal - what a nonsense. Even so, if the customer are willing to pay RM0.50 for each extra transaction above the 4 free withdrawals, they should just grant the no annual fee option.
i wrote to BNM to complain and she got her RM8 back after a few days, plus a letter from that particular MBB branch apologizing for the so call "misunderstanding"
you'll need to stand your ground, if you know you are correct
I went to MBB to renew my ATM card last week. The officer gave me a MBB visa debit card. He said that this debit card will charge me RM8 annually and didn't tell me that there is another option. Actually I only put some money in this acc for Maybank2u and never for withdrawal. Then it means that i can change my debit card option to the 4 free withdrawals in each month and no annual fee option? Can i change the option in any MBB branch?
This post has been edited by sksckx: Jul 18 2010, 02:08 AM
Quote
0.0422sec
0.27
7 queries
GZIP Disabled