Hi, I registered for a Maybankard a month ago, and I got charged RM8 and RM39.90 for debit advice and direct debit pos? Can someone tell me what debit advice is and why was I charged RM39.90?

14-Sep-2011 DEBIT ADVICE RM39.90
09-Aug-2011 DIRECT DEBIT POS RM39.90
10-Aug-2011 DEBIT ADVICE RM8.00

That's the debit advice transaction. I have withdrawn money once and that was it because this is my savings account. If I had known I'd be charged monthly, then I would've just gone to CIMB as they do not deduct anything from my account. Does anyone know why this happened?? I'm pretty pissed off. The main reason I got an account is to keep my money safe, not to get it deducted even when I don't use it. I hope someone can answer me.. TQSM

**OH, and I cancelled the monthly insurance thing already. They shouldnt be charging me anything.

This post has been edited by nanoyusof: Sep 15 2011, 09:46 PM

I'll be going to the branch on Monday. The lady who was in charge of cancelling my insurance thing said everything's done and cancelled. Can I ask for a refund?

what kind of proof exactly?
they didn't exactly give me a receipt for cancelling the insurance