QUOTE(b00n @ Oct 18 2009, 12:04 PM)
I think the main thing is not about the poll but more towards the discussion on what TS pointed out:
So if everyone don't mind to share their view, this could be a quite informative topic per say, and everyone can make their own judgment.
Agree, here is my preferred list:-
a) the best customer service (telephone/telemutual): Public Mutual
, PM online also very user friendly.
b) the worst customer service (telephone): CIMB Wealth advisor
, called in to ask about investment, the receptionist said will assigned agent to call me, no agent call until the next day, i called in and remind again, and finally one agent called me, i have inquire about the reduction of the initial charge if the investment is bigger, he said he will ask his boss and since never call back, poor following up.
c) Best fixed priced fund with consistent return: PNB
(PNB win the vote as no other mutual fund company has fixed price fund with instant withdrawal flexibility)
d) Best online deal -> discounted rate for equity/balance fund: CIMB funds
with the discounted rate of 2.5% for equity fund and 1.5% for its bond fund. around 50% off for its equity fund if subscribe online, they also have discounted rate for other fund house products that also available in their website.
e) Best online deal (non-bank-backed mutual fund company): www.Fundsupermart.com
, their online rate is as low as 2% for equity fund and some bond funds are as low as 0%. Free switching inter and intra fund house, thus very flexible.
f) Lowest initial charge for Bond fund: Public mutual
. All its bond funds' initial charge are at 0.25%, compared to other fund house's 1-2%. Annual managment fee as low as 0.75%
g) Transparency on the financial statement for all funds: all private mutual funds companies
except for PNB. PNB has never annouce their Profit and Lost account of their funds to the public.This post has been edited by cheahcw2003: Oct 18 2009, 01:43 PM