aKRia,

Take it with a pinch of salt whenever someone comments...of all honesty, there're bound to be 'bad eggs' everywhere. if a salesperson can't handle rejections, he ain't suitable & thus it invariably shows ie impatience, complacent, don't-care attitude, etc...

also, a food for thought here...what's the use of having a store-front when the reps can't articulate the products they sell? it's just fundamentally wrong that youngsters nowadays think the easy way out is doing sales, yet they discover otherwise, especially the pain in handling rejections. no offense but i'm a 'seasoned' salesman too. what i see in the recent trend is IT reps are getting akin to handphone reps style...very depressing indeed especially when you're in the same line. gone where the days when our reps were much 'customer-centric' & perceived IT advisors/consultants. That's why for pc fairs alike, my company would only select 'weekend-warriors' instead of reps from storefront. they are, imo, the 'last of the mochigans'.

in fact, some reps are plain profit-driven. they only sell those that garners higher commission. that explains why some reps discourages a customer from getting certain products. a plain simple yet effective trick they use is to magnify customer's fear by raising & hogging on the shortcomings of a product against the other. tell me, what product in the world is made perfect?

juz my 2cents worth...peace

This post has been edited by voodoo8808: Nov 4 2009, 08:58 PM