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Maxis Howto launch complaints against Maxis

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tzeminghau
post Oct 30 2009, 10:56 PM

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maxis customer service is deteriorating. i ordered iphone more than a months still haven't got it.. they will always tell u that u can get in 4 weeks if you ask.. but never trust what they said.. maxis is not trustworthy..
Next week i am travelling to overseas for a few weeks.. they said if next week they got stock.. if i can't pick up in 14 weeks, they will automatically forfeit my RM200 booking fee..
It is really unfair. We don't get compensation for late delivery of phone ... but they penalized us for late pickup
I heard many maxis subsribers switch to celcom.. since celcom offers better rates now.. and we can keep the same numbers.. i am thinking of switching also..
No wonder they want to IPO again ... to share their future "losses" with public..

 

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