yup yup. not this laptop only, i find that inspiron 1440 also got this kind of design...any1 knows dell email?? want to email then to ask whether my warranty void or not if i open my casing...

This post has been edited by Fantasia: Jan 9 2010, 10:57 PM

go online chat with them lo...or u call dell hotline 1800-88-2888

haha, dont feel like using online chat service... just sent them a email ^^

as long as dont touch their sticker or anything = wont void 1...
even if it is void, dell oso duno cos they send technical come...
if you know it is void ady, just be polite and good to the dell technical then he will 1 eye close 1 eye open and change parts for u 1.. hahaha ^.^ that why dell is still my 1st choice~
btw...still dont like their air vent straight and direct to blow on the screen..zz

there is no such 'void warranty' in Dell i think... cant c any sticker like that after open the casing myself... some more.. dunno opened how many times already.... they still change me a whole new screen 2gether with casing (the whole lid) for me cuz of 1 dead pixel... technician dont even knw that i open myself b4...
For RGBLED screen, even 1 dead pixel, you can c that obviously... that's why i want a new replacement... That's annoying 1 black dot there...

This was the email that the technician replied me:

"By right, a display with 1 to 5 fixed pixels is within the industry standards, and is therefore considered an acceptable display.

For more information about the similar issue, please refer to the link below:
http://support.ap.dell.com/support/topics/...c=sg&l=en&s=gen

However, I have discussed this issue with my manager, and he had approved for me to make a special arrangement for you for one time off, gesture of goodwill basis as this is the first time we arrange replacement parts for the computer with this service tag."

A very good service in DELL...
oh ya, if casing broke right, we still can request for a replacement... you no need upgrade 'DELL CARE' warranty for this service... jz normal complete cover also ok d...


This post has been edited by how_5589: Jan 10 2010, 03:03 AM

complete cover FTW~ let say if this old model no more stock, they will free upgrade parts to you guys ~

my dell sxps 16 touchpad not woking. can't click can't scroll dunno why. usually the white light comes out after i touch/ click the touchpad. now i click and touch the touchpad no light comes out... anyone with a solution?

If no more model upgrade, i saw in NBR those owning XPS 1730 gets replacement with M17x LoL... cool huh?

So 3 years warranty sounds nice if it breaks within the 3 years and no more that model, they'd give u a newer model with almost exact specs

This post has been edited by Eugene91: Jan 10 2010, 08:38 AM

how much if want to extend 1 year of complete care for this xps 16 model ?
any1 got ask b4 ?

theres no 2 years complete care..

Only 2 Years Premier XPS Service and 1 Year Complete Care..

There's only an option For 3 Years Complete Care.. for RM461

got 3 types warranty le

1. Dell Care Warranty
2. Xps premier service
3. complete cover

what different between all these 3 @_@???

no matter which service, if you want 1 to 1 exchange for accidently damage eg: drop to water, shock, burn. drop from high place until everything break..
take complete cover.. haha

Complete Cover the best

It provides u the best service i suppose

but dell care is more expensive...

i think dell care is they add up others service and also include of complete care.. so, for me i only need the complete care...which have parts and also 1 to 1 exchange enough le ^.^
others phone / 24 hours / remote access etc etc i also no need.

oo..xps premier le? canot take complete cover only, must include xps premier also...my gf laptop also dell, last time got 1 person called from dell ask my gf to renew her warranty cost RM1.4-.1.5k =.= then my gf rejected coz too expensive and her model M1330 always got problem, mobo changed 3 - 4 times already..

need to always bargain with them de, last time my m1730 extend 1 year need rm1200 with complete care. That is a good price because m1730 no more, if i happy happy throw it to the swimming pool, i can get allienware m17x lol

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Added on January 10, 2010, 12:18 pmbtw, any1 here know how to enable the build in fan make it always on ?

This post has been edited by FishnChipx: Jan 10 2010, 12:18 PM

hmm... dell giv me 1 unit sxps i7 720 version. anyone plan to buy new sxps with i7 720 pls pm me.. the unit is not yet deliver to my house yet..
come wit 1 year complete warranty.

@kelvin
You're selling it already? So soon?

Because he wants the Core i5 version?