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 American Express® Cards v2, Membership Rewards™

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mike86
post Dec 16 2009, 09:59 PM

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errmmm guys, not sure correct to ask u all here
did any of u have any difficulty to get connect to card center? i've been calling for many many times but it seems keep saying that the operator is busy -.-

This post has been edited by mike86: Dec 16 2009, 09:59 PM
mike86
post Dec 16 2009, 10:11 PM

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QUOTE(leyley @ Dec 16 2009, 10:03 PM)
Calling in off working hours will be more stable.
*
well.....i've trying to call in for couple of day, from morning till afternoon - evening - night - midnight
it's all the same....just now i've made another call and no choice i had to go into the lost card department to get my enquiry done shakehead.gif shakehead.gif
and the operator mentioned that due to the government implement the credit card annual fees policy makes alot of ppl calling for this matter hmm.gif
but im wonder...how many operators do they have and im not sure im the one who only suffer from this situation sweat.gif
opps, btw, im talking too much here but i forgot to mentioned the card i got is the Maybank AMEX Gold. perhaps it's Maybank's problem..any1?
mike86
post Dec 16 2009, 10:21 PM

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QUOTE(Shinichi @ Dec 16 2009, 10:20 PM)
I called on last Sunday night and can get through in less than 1 minute...
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this is weird....how u get connect to?
first select language, then select 2 for operator, then press 4 for credit card. this is how i do...how bout you?
can let me know by which way u get through so fast, thx notworthy.gif
mike86
post Dec 16 2009, 10:27 PM

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QUOTE(leyley @ Dec 16 2009, 10:24 PM)
If called in noon or working hours sometimes is very hard. That's normal.
*
yeah i know that. but maybe that's for Maybank only. never face such situation for other bank tongue.gif
lol im feeling shame to be their staff sweat.gif joke joke tongue.gif
mike86
post Dec 16 2009, 10:40 PM

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QUOTE(Shinichi @ Dec 16 2009, 10:30 PM)
Yes, same as you: eng -> operator -> credit card
*
hmm.gif hmm.gif gotta be my luck then blush.gif
mike86
post Dec 17 2009, 01:02 PM

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looks like it was Maybank's problem then....
anyway, thx you guys for the feedback on my doubts =)

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