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American Express® Cards v2, Membership Rewards™
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SUSOptiplex330
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Oct 29 2009, 10:39 AM
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Just came back from traveling and find AMEX just as unwelcome as before by many merchant. The last straw may be Old Town White Coffee at LCCT rejecting it. After this year, I am gonna cancel it.
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SUSOptiplex330
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Oct 29 2009, 05:39 PM
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QUOTE(Alec.Yong @ Oct 29 2009, 04:51 PM) You mean Old Town White Coffee at LCCT starting accept credit card as payment? What about other outlets? They rejected my AMEX but accepted my Mastercard. With AMEX, you just have to be prepared for rejection and after a while, you start asking yourself, what for keeping this card? Barely 2 months of having this card, I am having enough.
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SUSOptiplex330
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Oct 29 2009, 09:32 PM
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QUOTE(MilesAndMore @ Oct 29 2009, 06:57 PM) You guys need to look for the AMEX sign before handing your AMEX to the teller. Most smaller stores do not accept AMEX, just like in the USA where AMEX originates. Small stores? I would not call Petronas, Insurance company and a major shop in a major tourist frequented area like LCCT small.
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SUSOptiplex330
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Oct 29 2009, 10:45 PM
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Large amount? Insurance premium are pretty large but they don't want AMEX. As for overseas travel, I heard AMEX's rate aren't good. For local travel, LCCT shop don't want them. For Dell computer, they tried to talk you out of using it. For everyday expenses like petrol, Petronas dont' want them either. So what else do you do with it?
This post has been edited by Optiplex330: Oct 29 2009, 10:46 PM
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SUSOptiplex330
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Oct 30 2009, 12:19 AM
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QUOTE(MilesAndMore @ Oct 30 2009, 12:14 AM) Did you buy it online ? Nobody called to ask me to use another card when i placed an order online last year. I was using the Maybankard AMEX Gold then. We only switched to charge card in February this year. But then it wouldn't make any difference between an AMEX credit card or charge card as the merchant fee is the same. As suggested last time, switch to SHELL then. I have my favorite Dell agent and don't normally buy online. Mainly by email/phone. They tell you things like, if you use AMEX, it will take longer to get the order processed. Added on October 30, 2009, 12:22 amQUOTE(MilesAndMore @ Oct 30 2009, 12:14 AM) Anyway, Most insurance companies do not accept AMEX due to the sky high merchant fee. LCCT might not be small, but Old Town is. Old Town is just a small Malaysian coffee house chain. If the big players such as McDonalds and KFC do not accept AMEX, i am not surprised at all if Old Town do not accept AMEX. Any shop in a big major INTERNATIONAL airport not accepting credit card is unthinkable. Does not matter how big or small is the shop. If Old Town not in LCCT, I can also understand them not accepting AMEX. This post has been edited by Optiplex330: Oct 30 2009, 12:27 AM
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SUSOptiplex330
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Oct 30 2009, 07:05 AM
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Does AMEX provide travel insurance (lost of life, luggage delay etc) when you use it to buy airline ticket? I don't recall seeing it being mentioned.
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SUSOptiplex330
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Oct 30 2009, 08:58 AM
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QUOTE(ellimist @ Oct 30 2009, 07:11 AM) @Optiplex330 Lol I could probably give as many examples as yours to places that accept Amex on my regular usage, but what's the point. As I said, if you find you hardly swipe it, it's not suitable for you, get rid of it.  And to answer your question I meant to ask, are there any free travel insurance for Gold Credit Card? I don't recall seeing it. Would appreciate the link.
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SUSOptiplex330
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Oct 30 2009, 11:24 AM
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QUOTE(cute_boboi @ Oct 30 2009, 10:55 AM) I'll record the audio, date, time, person and make formal complain to Dell. They should not be threatening or mis-laid potential/existing clients, especially if they are you regular sales/agent. They did not say they will not accept AMEX so there is nothing to complain about. They only say it will take a day or 2 extra in processing payment. In other word, if you want to use AMEX, your order will arrive a bit later. So I just use my Alliance MC instead which also have cash rebate.
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SUSOptiplex330
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Oct 30 2009, 11:42 AM
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QUOTE(MilesAndMore @ Oct 30 2009, 11:36 AM) No. All the AMEX do come with a personal travel insurance except for the Gold credit card. That is what I thought. That would be one more reason not to use AMEX Gold CC for buying airline tickets. So far, I am finding more reason not to renew this card when the RM50 charges kicks in next year.
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SUSOptiplex330
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Nov 28 2009, 07:33 PM
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Good for you. As for me, I am thinking of canceling my few months old AMEX because there are simply too many places not accepting it. And I don't want to pay the RM50 fees next year.
As for the CS, I think they are above average.
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SUSOptiplex330
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Nov 30 2009, 12:00 PM
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QUOTE(WoodStock @ Nov 30 2009, 09:36 AM) the most troublesome me is, insurance generally do not accept AMEX.. this force me to take another Visa card.. Yap and that is one of the main reason I am seriously thinking of canceling my AMEX. I got so many insurance like life, medical, fire, motors etc.
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