I do agree with you to certain extent, that Amex at times, targets different market segment. However, with the introduction of free-for-life gold cc which requires low income eligibility of RM36k per annum, Amex has the ambitious to foray into the mass market. Therefore, Amex should reduce its fee on merchants in order to encourage more merchants to participate in its programme. Otherwise, it could be a turnoff to the mass market.

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Added on October 14, 2009, 3:27 pmIn fact, I only used 1 form to fill in information of 3 TNB accounts. The number of 3rd TNB account was written manually. All the 3 TNB accounts have been approved with Express Autopay last week.

Besides that, I inquired Amex CS officer and was informed that Express Autopay for my TM and DiGi accounts has also been approved. However, I did not receive any official notification from Amex or the respective agencies.

This post has been edited by winner: Oct 14 2009, 03:27 PM

just accept the fact u got many '4' on ur gold card.

else tak suka just cancel it lol...

Hmm but Amex was relatively widely accepted in Tokyo, from what I observed when I was there at least.

And yea, with the new amex gold cc, and how widely they're advertising it, it does somewhat give u the impression that they're moving to the mass market a lil, rather than remaining a niche.

Still, compared to a number of years back, Amex acceptance is getting better, though not to my satisfaction yet. I mean, I obviously don't expect the lil shop down the road to accept Amex, but there are decent places that doesn't take Amex as well. Point in case that comes to mind is Sushi Zanmai outlets

hmmm... sorry to say that for changing billing cycle, card damage etc etc, cd# still be the same for credit card. Unless reported lost card. different system from charge card.

Oh, Zanmai in The Gardens at MV? I'm a Japanese food lover and I patronised it once but the bill wasn't settled by me. I thought most of the outlets in MV accept Amex, especially TG, a higher end wing. This is not a good news but thanks for the update anyway.

Yeah, that Zanmai (and even the one in 1U and Pyramid). Exactly, I expected to be allowed to roam freely around TG with my amex

No problem, Bro. I understand. Thanks for your explanation.

no prob

I tried call 1300-88-6688 to inquire my AMEX GCC application status, but i was left hanging on the phone for 15 Mins listening to IVR and no one attend to me.. Any other way to check my application? Submitted few weeks back thru Maybank branch..

haih, MBB CS quality is like that....I have had many hard times with them.
But AMEX CS (1800-88-9559) is damn good, I've just called about 30 min ago, to enquire about Express Autopay and the softcopy enrollment form really came in within 5 min as promised.

Can i call 1800-88-9559 to inquire on my application status?

yes

No comment, but you can try.
My case was a havoc also. Applied in the July's Treats Fair, received SMS saying i could collect the card on last day of Treats Fair, end up I couldn't collect as with many other applicants as well. So they promised to send to my billing address in a week's time. So, i waited...nothing turn up, so i called...waited....called...waited...end up going to Menara Maybank 1 month later to self-collect.

Just called, the CS said my application not yet appear in their system..she asked me to check with Maybank branch.. I applied 2 weeks back.. how long more to wait..

once u summited your application to branch, they will send to processing dept to process and CS will able to check the status. But if branches did not summit your application (maybe they delay it) then CS not able to check. hmm...

my advice is to check with branch, better still if u know who u handover (branch officer), check with him/her directly see if he/she send ur application to process.

erm, but i did get call to verify my employment few days back.. If application got rejected by right the CS shall be able to check also right? Just weird why she said my application not being submitted..
I think I will check with the officer tomorrow on the status...

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Added on October 14, 2009, 10:37 pmat least u got your card now, worth the travel to Menara Maybank.. but 3 months is abit long

This post has been edited by clsia1001: Oct 14 2009, 10:37 PM

yup... but if it is not in the system mean application not captured and CS cant do anything cuz we only can view the system.

Same thing here. but mine was when i checked, the customer service said they sent to my office but it was returned. I never received any notification from them. Asked them to resend to me again and they said ok within 7 days ... end up i waited and waited. Called again and the lady said will resend and check on my status ......... final blow came when i called again after a week and nothing was done .... i asked them to cancel my gold card la.

This MAYBANK is so inefficient and i am not so darn free to go all the way to Menara Maybank to collect the card, when in the first place they advertise that we can collect the card at the Treats Fair within 2 hours. I only received the sms to collect, the next day at night. Wasted my time waiting at the fair for 3 hours.

lauyamonk, finally I can view my AMEX Plat Credit Card transaction thru M2U.

Thank you so much for your help!!!



This post has been edited by Alec.Yong: Oct 15 2009, 11:03 AM

wow bro, you like to collect this CC ?? so many of it.