Xbox 360 [WTS] ~★ XBOX MEGASTORE : PREORDERS UP TO OCT! ★~, FIFA 2015 RM 170 | FIFA 2015 UE RM 200
|
|
 Feb 22 2013, 09:42 PM
Return to original view | Post
#1
|
 
All Stars
14,258 posts Joined: Mar 2005  
|
Thanks for the last minute confirmation of order, Luke
|
Quote|
|
|
|
|
Feb 27 2013, 01:42 PM
Return to original view | Post
#2
|
|
All Stars
14,258 posts Joined: Mar 2005
|
Anyone here bought a 360 from Luke sometime ago?
I'm having difficulty trying to redeem the dance central 2 code. My region is singapore, also tried VPN singapore still cant download, it still says it's not available in my region. any ideas? |
|
|
Feb 27 2013, 03:24 PM
Return to original view | Post
#3
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 01:48 PM) Hmm bro I think you have to email microsoft about this @@   they purposely make things so difficult.  |
|
|
Feb 27 2013, 03:27 PM
Return to original view | Post
#4
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 03:26 PM) You called them up already? how to call singapore?  |
|
|
Feb 27 2013, 03:35 PM
Return to original view | Post
#5
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 03:31 PM) Actually you can just email them because i recall some of my customer having problems with the redemption codes but after they contacted them everything was sorted out ok  thx  |
|
|
Feb 27 2013, 04:01 PM
Return to original view | Post
#6
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 03:38 PM) Just update me again if there's anything. Thanks chatting with them via live chat. they're telling me to do what i've spent the whole day trying to do-input the code. the code is still active, and there's nothing wrong with it. (they checked) This post has been edited by Mgsrulz: Feb 27 2013, 04:04 PM |
|
|
|
|
|
Feb 27 2013, 04:08 PM
Return to original view | Post
#7
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 04:06 PM) Den can't they give you another code that can be redeemed? nope.i even asked them to redeem it on their end and apply it to my account (I know EA can do this, I've requested it before) and they say (i quote) "Edison: I apologize. It doesn't work that way. I hope you understand."  |
|
|
Feb 27 2013, 04:14 PM
Return to original view | Post
#8
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Pbbseller @ Feb 27 2013, 04:11 PM) So what are their solution for you now? They escalated the issue to their "specialist" team... "specialising in special cases like this"will keep you updated. (they'll email me) |
|
|
Feb 27 2013, 07:54 PM
Return to original view | Post
#9
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(mischief3000 @ Feb 27 2013, 05:46 PM) the only way to redeem code is change to different region eg US and etc... (not directed towards you,but microsoft)happened to me before that's really really stupid. we buy the region 3 unit, and they give us a region 1 redeemable game. damn dumb. anyway, run down of what i've tried: 1)Singapore account Malaysian IP 2)Singapore account Singapore IP 3)UK account Singapore IP 4)UK Account UK IP 5)UK Account Singapore IP 5)US account US IP 6)US account Singapore IP i even mixed some of that with Malaysian IP for the hell of it. none worked. |
|
|
Feb 27 2013, 08:42 PM
Return to original view | Post
#10
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Liquid Snake @ Feb 27 2013, 08:26 PM) Sorry to bump in...What region is your Dance Central 2 game? bump away. seriously, i would prefer for people to bump in, who knows you guys'll give better support than microsoft's crap support.back to your question; im assuming region 3? since it came with the console..which is region 3. |
|
|
Feb 27 2013, 08:57 PM
Return to original view | Post
#11
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Liquid Snake @ Feb 27 2013, 08:55 PM) Hmm...this is kinda weird. As far as i know region 3 is frm Korea, Hong Kong, Singapore, and other south east asian countries. If the game comes with the console it should be the same region too. And the codes also should be for the same region. Not sure why there is a problem redeeming it even microsoft themselves are perplexed by it. unbelievable |
|
|
Mar 1 2013, 11:40 AM
Return to original view | Post
#12
|
|
All Stars
14,258 posts Joined: Mar 2005
|
been 2 days, no update from their "specialist team"
went back to their support and they said i have to wait as their SLA is 1-3 days. such a simple solution, and i've to wait so many days...just ban the code and give a new one, don't see any problem with that |
|
|
Mar 1 2013, 09:04 PM
Return to original view | Post
#13
|
|
All Stars
14,258 posts Joined: Mar 2005
|
QUOTE(Liquid Snake @ Mar 1 2013, 08:28 PM) Aiyoo like this also got SLA? True just replace it la. Sorry to hear u going through this hassle bro their level 1(i suppose they're the level 1) who you talk to in their Live chat, claims they have no power to do anything.in these kinds of situations, it must be handled by their "specialist" team. |
|
Topic ClosedOptions
|
| Change to: |  0.0228sec
 0.40
 7 queries
 GZIP Disabled
Time is now: 6th December 2025 - 02:30 AM |
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Powered by Invision Power Board © 2025 IPS, Inc.