Oh My God. What happen to this phone? Nokia stop shipment? But so far, my phone did hang twice.

Just to update you guys on my E52. I went back to the dealer, LPS Mega Communication in Mines, and showed them the dead phone.

They tried to jump start it back using a difference battery but no avail. Told me the only things that they can do is to help me send it back to Mobile Technics (main service for Nokia). And say lucky I bought mine as a genuine set.

I say, if this happens within 7 days I was told I can exchange a totally new one by another friend of mine. The dealer says there is no such thing, they even called their supplier to further confirm this.

I told them I won't send my phone for whatever software upgrade they have plan for me, and I will demand for a new phone or refund. For that I have file this case through the Tribunal Court through the e-Tribunal internet filling system. I told them this is not the end and I will go all the way.

After filling Tribunal Claim, I will:

1. Go to Mobile Technics myself and hear what they have to say about my phone.
2. cc a copy of my Tribunal claim to LPS, Mobile Technics and Avaxx Corporation.

This will tell them don't simply sell things that are not ready to the market, that waste our time to go back and forth to get things serviced.

Good for you. Someone should teach them a lesson. Having a phone that died the very day you bought it and no one-to-one exchange is not acceptable from a original supplier. Please do keep us posted.

Just got mine yesterday. Pray hard that everything will be okay.

I figured out that my phone doesn't support chinese. Is that the case with you all? Anybody know how to enable chinese support?

This post has been edited by lawrencelyl: Nov 1 2009, 09:58 AM

go for it, you should get a one to one swap. Do update ur progress.

just install new fonts...google 'fontrouter LT' or check E71's symbian thread's 1st page..

This post has been edited by attahun: Nov 2 2009, 04:46 PM

hi guys was browsing around for new E52 firmware update snad found this on the nokia discussion forums :

Quote :

" Hello,
I bought my E52 6 weeks ago and I had exactly the same issues - hangs, restarts, dead phone.
First time I sent the phone to Nokia Care and thay only reloaded the software but few days later E52 was dead again.
The second time (after my complain) they decided to replace the motherboard - the phone spent 4 weeks in the service but now it has new guts and works much better."

The old E52 had IMEI 355216030xxxxxx and new one is 355216033xxxxxx, of course the firmware is still 021.013"

So please check your IMEI it can tell whether you got a faulty Mainboard or the the new Mainboard.

Those who can sent their phones to nokia care and got back their phone can please check?

thanx

This post has been edited by fariq_azad: Nov 2 2009, 07:21 PM

Thanks!

Firmware 022.009 is coming. Europe region already have it. APAC is coming soon. Be patient

this is good news! someone even said the phone runs smoother too..
Re: NOKIA E52 Firmware Upgrade

My quote is 355216031xxxxxx

Is this new or old? How bout you guys?

anyone tried and dowlnoaded the EURO firmware ?

http://rs413.rapidshare.com/files/29954927..._EUROPE_E52.exe

Just download RM-469_CareDP_2.0_SEAP_E52.exe Asia Pasific firmwares. Upgrade mine. Feels faster and GPS can get satt lock a bit better.

changelog 022.009

"Changes and improvements:
NEW SOFTWARE BASELINES USED
• Browser, Flash Lite 3 and Widgets
• Hands Free Voice UI
• FM Radio
• Mobile Search
• Nokia Maps 3
• Phone Activation
• Setting Wizard,
• Startup Settings,
• PEC SDK (for Contacts on OVI),
• Tutorial Content,
• Helps



LOCALISATION
• Several corrections in the localisation area

CALENDAR AND CONTACTS APPLICATION
• Several corrections in the calendar and contacts area

INTELLIGENT TEXT INPUT
• Several corrections in the intelligent text input area

ISYNC SUPPORT
• Several corrections in the isync support area"

" - Cherry
NOTE! when updating E52 sw (containing Cherry), care points need to tell about this ""Device First Use flow"" to customers and provide the terms. More info about Cherry and terms included in the Device First Use TB which is released at ""Customer Care Technical Bulletins and Software Database"" (released to NOL)."


Use Phenix Service Software to upgrade at your own risk. Just Google around to get this updater.

So far, anyone tried the new firmware? Mind to post the results here?

Hi
Just bought Nokia E52 last week. No issue with my hp.
The voice is soft but still acceptable to me.

For the messenger (in E52), I use my home wifi connection to connect. And I got some message that I will be charged for each message that I receive. Is that true? Anyone can help?

Dont know about the messenger.. but what I know is.. if the Wifi signal display, don't worry coz using yer wireless broadband, if the G, 3G or 3.5G display on signal bar... u might be charge for th Packet Data.

Hi, got my E52 in mid August, a few days after it was launched. I have several issues with the phone, although I have reloaded the firmware (no new version then):

1. The phone hangs when the alarm clock should go off. So I overslept, and woke up to find the screen blinking, no words nothing on the screen, needless to say, no sound also. Even the power button was not functioning, need to remove the battery to restart. This has happened twice so far.

2. I have Garmin Mobile XT, the latest version. Locking the satellite takes forever, like 10 minutes, sometimes I could have reached my destination. Then it hangs after 5 or 10 minutes. Have to restart the phone, and the application, search for the destination, then only to see it hangs again in 5 minutes. I have the app in the MicroSD, could that be the problem?

3. Applications won't exit automatically. Log and Contacts will be running even after I have made a call or sent a message, not sure if those actually shorten the battery life, but having to exit the apps manually is annoying.

4. Can I turn off the camera sound?

Other than the defects I have detected above, the rest works like a charm, I still the like phone, but I hope it will disappoint me less.

Signing off, dark.knight

I am really fuk-up on this. Ya, it is really annoying to mannually "EXIT" the LOG and CONTACTS after I called and sms.

What NOKIA is doing to this beauty phone?

BTW, ur IMEI is 6030, 6031, 6032 or 6033? mine is 6031.

Firmware 022.009 is out on NSU / FOTA. Go & get it.

"A couple of words on FOTA, as you guys are interested.


The main difference between NSU and FOTA is the mechanism how the phone, in your case the E52, is updated. In FOTA the update is applied with a differential package, which results in a far smaller update package that you are downloading compared to NSU, where package sizes range from tens of megs up to over hundred megs.


Another difference is the way how the update is applied to the phone: in NSU it is actually the PC that writes the SW into the phone. In FOTA the phone "rewrites" itself. This highlights the importance of a solid cable connection between PC and the phone when using NSU.


Allthough it is recommended to make a backup prior to a FOTA update, it is in practice not necessary as FOTA is not changing any of the user's data. NSU might, depends on the product in question. "
- from nokia europe discussion...

This post has been edited by haturaya: Nov 10 2009, 04:15 AM

Just update Firmware 022.009 mine today...