Hi guys, something bad happened on me, and I wrote a email to the Toyota and see if they will reply me. Below is the content.
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Hi.
I'm going to be a  Toyota owner on Tuesday, even though the safety issue in US is still at edge, and I believe Malaysia's model is clear from the safety issue.
Unfortunately, one of your salesman, Mr. xxx, from Prai, offer an extra insurance (RM150) to my parents when they passed the downpayment cheque to him, and this done without  my acknowledgment. According to Mr. xxx, this extra insurance will cover for the wind mirror, in case anything happen to the wind mirror, I still can claim the insurance without affecting the NCB.
First of all, I'm extremely busy with my recent work.  When my parents told me that they paid for the extra insurance, I really need to say congratulations to you because your salesman successfully pissed me off. 
As the owner, I expect first hand information including extra offers or whatever offers. Your salesman disrespect me by offering extra insurance to my parents, who are not the owner. I felt cheated for this extra insurance, or I should say it is a bullshit offer that the salesman created just to earn more money from my  pocket, and this is completely disgrace.
I expect refund for the extra and useless insurance. And I expect for your respond on Monday (29-3-10). Just in case if my concern is not entertained,  I will bring this case to the Tribunal Court. At the mean time, I'm spreading this incident in the internet, so that you will take this issue seriously.
Have a nice day.