since last night, most site cany load completely, just load a few second and hang there

can say most of us here in penang have problems.

Perak here.

I checked with tcpview and the strange thing is that when it cuts off, the connection is listed as TCP ESTABLISHED..

What the hell tmnet doing? Rewriting the way the internet works?

Yes, and they probably also claim that no one else reported any problems right? They're pretty famous for doing that.

This so frustrating. Googletalk and gmail chat don't work.

From Penang.

It seems users from East Malaysia aren't spared either. Reporting from Kota Kinabalu, Sabah.
Most sites cannot access especially those abroad. local sites sometimes can, sometimes can't. tm.com.my also can't access until after repeat attempts.. Haizzz....

Got any use to report? i wonder why the news media never does a coverage on these type of issues. oh wait...scared license nanti kena suspend...

Hey guys. Just logged on to say that if you wanna lodge a proper complaint against TMNet make sure you call them up first and get a report number for your issue. Doesn't matter if they give you the usual runaround (e.g. "is your wifi working?, "can you check the speedometer", etc.)

They gave me that stuff earlier and a local technician later contacted me. We talked about it and he confirmed that it was definitely not a local issue but something to do with the settings in KL, whom he acknowledged simply passed the buck onto him even though there's nothing to be done with that.

Anyway, once you have the report number go over to http://complaint.cfm.org.my/ and sign up for an account.

Log in and place a report for Poor Service and explain what you understand of the issue we're currently facing -- "Websites not loading up, have to constantly refresh to get anything to work, loss of productivity", etc and provide the date since you started experiencing the problem (Should be around 29 September or 30 September) with as much detail as you can spare. Write down in the form about what you think of the issue (that it's related to throttling, IP headers, or whatever) and mention that sending a technician down to fix your line locally won't do anything because it is an issue on the ISP side and has nothing to do with the phone line. Be sure to enter the report number in this form.

In my own letter I added at the end that I want TMNet to admit that they have a problem that's currently going on that many users are suffering from and that they need to acknowledge and fix it and revert the settings back to the way they were before, or at least fix it so that the websites don't have any more loading issues.

I submitted my application a few hours ago and the status only just changed to "Pending (Provider Acknowledged)" so TMNet definitely knows about the issue. If enough of us do it they will have no choice but to act on it.

FYI, I am in Ipoh and I have been having this problem for about a couple of days now.

I submitted my application a few hours ago and the status only just changed to "Pending (Provider Acknowledged)" so TMNet definitely knows about the issue. If enough of us do it they will have no choice but to act on it.

FYI, I am in Ipoh and I have been having this problem for about a couple of days now.

i think they fixed it alrd, can open most sites now.